Senior Luxury RTW Client Advisor

Fendi Italia Srl; Greater London; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A luxury fashion retailer in Greater London seeks an experienced Senior Client Advisor to provide an extraordinary customer experience in Ladies' ready-to-wear. The ideal candidate will have at least 5 years in Retail Fashion, with 2 years in luxury sales, and a strong background in styling. Responsibilities include upselling, customer relationship management, and maintaining store operations. A passion for fashion is essential for success in this role.

Qualifications

• Minimum of 5 years’ experience in Retail Fashion, with 2 years in luxury sales.
• Experience in Ladies' RTW category is essential.
• Strong expertise in styling and outfit creation.

Responsibilities

• Engage in upselling, cross selling, and multiple selling for product categories.
• Strengthen customer relations and nurture a loyal customer base.
• Perform store duties and maintain visual merchandising according to guidelines.

Skills

Strong selling and communication skills

Excellent relationship skills

Fluent English

Computer skills and Retail management system knowledge

Strong knowledge and/or interest for fashion/luxury industry

Education

Bachelor’s Degree or equivalent

Job description

A luxury fashion retailer in Greater London seeks an experienced Senior Client Advisor to provide an extraordinary customer experience in Ladies' ready-to-wear. The ideal candidate will have at least 5 years in Retail Fashion, with 2 years in luxury sales, and a strong background in styling. Responsibilities include upselling, customer relationship management, and maintaining store operations. A passion for fashion is essential for success in this role.