Store Operations Lead - Convenience & Customer

Sainsbury's Supermarkets Ltd; Salisbury; On-site; GBP 30,000 - GBP 36,000; Full time

Job summary

A leading UK supermarket chain is looking for a Customer and Trading Manager for its Durrington Local Store in Salisbury. This role involves ensuring the store operates smoothly, managing a team, and delivering outstanding customer service. The ideal candidate will have line management experience in a fast-paced environment and a strong track record of achieving performance indicators. You will also take part in various rewards and benefits programs, making this position both fulfilling and rewarding.

Benefits

10% discount after four weeks, increasing to 15% on weekends

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching contributions

Share scheme opportunity

Wellbeing support resources

Cycle to Work scheme

Special offers on various services

Qualifications

• Previous line management responsibilities in a fast-paced environment.
• History of delivering exceptional customer service.
• Ability to manage team performance effectively.

Responsibilities

• Ensure daily operations run smoothly.
• Manage a team while upholding performance standards.
• Develop a productive work environment for team members.

Skills

Line management experience

Customer service excellence

Operational leadership

KPI delivery

Team motivation

Employee relations management

Job description

A leading UK supermarket chain is looking for a Customer and Trading Manager for its Durrington Local Store in Salisbury. This role involves ensuring the store operates smoothly, managing a team, and delivering outstanding customer service. The ideal candidate will have line management experience in a fast-paced environment and a strong track record of achieving performance indicators. You will also take part in various rewards and benefits programs, making this position both fulfilling and rewarding.