Corporate Receptionist

Compass Group; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hospitality service provider is seeking a Receptionist for their team in Greater London. The role involves welcoming guests, managing meeting rooms, and ensuring high-quality front-of-house experiences. Ideal candidates will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. This full-time permanent position offers numerous employee benefits, including wellness programs and development opportunities, in a supportive work environment.

Benefits

Exclusive travel and grocery discounts

Contributory pension scheme

Wellness programs

Learning and development opportunities

Paid day off for community support

Qualifications

• Ability to create a positive first impression with visitors.
• Experience in a customer service environment preferred.
• Commitment to inclusion and service excellence.

Responsibilities

• Welcome and check in all visitors upon arrival.
• Manage client meeting room preparations and maintenance.
• Handle general reception queries with professionalism.
• Support a high standard of customer service within the team.

Skills

Excellent communication skills

Friendly and engaging personality

Administrative skills

Ability to multitask

Teamwork

Job description

Overview

We are recruiting a Receptionist to join our Rapport team of 7 Ambassadors, based near St Paul’s station. Our client is a global financial institution, and this role plays a crucial part in delivering an outstanding front-of-house experience. As a Receptionist, your primary responsibility is to warmly welcome guests and efficiently direct them to their meeting rooms.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Register all visitors upon arrival, ensuring a smooth check-in process.
• Assist with general reception queries, providing helpful and professional responses.
• Oversee client meeting rooms, ensuring they are prepared and well-maintained.
• Maintain a welcoming and professional front-of-house environment.
• Support the team in delivering a high standard customer service.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Be friendly and engaging, creating a positive first impression for all visitors.
• Have excellent communication skills, ensuring clear and professional interactions.
• Enjoy being part of a close-knit team, where teamwork is crucial to success.
• Have the ability to multitask and adapt to changes, managing multiple priorities effectively.
• Possess good administrative skills, handling tasks accurately and efficiently.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.