Account Manager Healthcare PR

Applied Intuition Inc.; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A dynamic healthcare agency in London is seeking an experienced Account Manager to provide exceptional client service and manage multiple accounts in the pharmaceutical and biotechnology sectors. The ideal candidate has strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office, particularly PowerPoint. This role offers a supportive workplace with comprehensive benefits, including medical, dental, and vision plans, along with a commitment to diversity and inclusion.

Benefits

Flexible options in medical, dental, and vision plans

Generous holidays and paid time off

Access to mental wellness coaching

LinkedIn Learning with 13,000+ courses

Qualifications

• Independent thinker who owns asset and material development.
• Ability to communicate about deadlines and manage upward.
• Good understanding of social media vehicles.

Responsibilities

• Responsible for exceptional client service and account management for 3-4 accounts.
• Drive project execution and high-touch client communications.
• Manage account finances, track budget, raise invoices, and POs.

Skills

Highly organized

Strong written and oral communication

Proficiency with Microsoft Office

Client-service orientation

Ability to mentor junior staff

Education

BA or equivalent work experience

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

Overview

Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact. We are currently seeking an Account Manager with client services experience in healthcare. The position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields.

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our blend of deep scientific expertise, human-centred creativity, and AI-driven insights fosters a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing for clients including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people and a commitment to excellence for both clients and colleagues. We invite you to explore our opportunities if you share our passion for healthcare and connection.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Responsibilities

• Responsible for exceptional client service and account management activities for 3-4 accounts.
• In collaboration with account associate, senior management and project management staff, drive flawless and timely project execution and high-touch client communications.
• Participate in development of clients’ marketing strategies and tactics; collaborate with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.
• Support overall account development, resourcing, fiscal performance and growth.
• Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials.
• Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications.
• Ensure client feedback is gathered, understood and addressed across deliverables and internally.
• Document status and communicate need-to-know information to all project stakeholders to ensure progression along the critical path.
• Set meetings, provide agendas and contact reports; ability to run client calls or meetings independently.
• Manage account finances; track budget, raise invoices and POs.

Qualifications

• Highly organized with awareness of deadlines; ability to manage multiple tasks with strong attention to detail.
• Independent thinker who owns asset and material development, while collaborating effectively with a team.
• Professional presence with urgency and a client-service orientation.
• Ability to communicate with managers when deadlines will not be met or issues are foreseeable; able to manage upward.
• High energy and ability to operate in a fast-paced, growing environment; demonstrated strong work ethic with high-quality deliverables on schedule and on budget.
• Good understanding of social media vehicles and comfortable managing and drafting communications around them.
• Strong written and oral communication and presentation skills.
• Proficiency with Microsoft Office tools (PowerPoint, Word, Excel), with emphasis on PowerPoint.
• Excellent business communication, including informal/formal presentation and writing; comfortable public speaking with clients, vendors, and affiliates.
• Ability to mentor junior staff and delegate to achieve project deadlines; communicate with managers when deadlines will not be met.
• Ability to devise and articulate solutions to problems; clearly communicate project updates, scopes and recommendations to clients.
• Ability to develop project scopes and client/vendor contracts; experience with media monitoring and research; capable of handling projects with limited supervision.
• BA or equivalent work experience required.

Benefits

Real Chemistry offers a comprehensive benefits program and perks tailored to your region, including flexible options in medical, dental, and vision plans, generous holidays and paid time off, and access to mental wellness coaching and more than 13,000 online courses with LinkedIn Learning. Regional details are available on our benefits site.

Workplace and Inclusion

Real Chemistry is an Equal Opportunity employer. We strive to build an inclusive and equitable work environment where employees feel empowered to bring their personal lived experience and professional expertise to the team. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnicity or national origin, age, disability, genetic information, marital status, or any other characteristic protected by law. Accommodations are available upon request during the interview process.

Real Chemistry is proud to be Great Place to Work-certified; learn more about our culture and workplace on our profile.