Residential Worker - Shift Leader

Totalwellnessacupuncture; Wales; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A children's residential service provider in the UK seeks a shift leader to guide a small team while providing care for young individuals with complex needs. Responsibilities include ensuring compliance with regulatory standards, fostering a therapeutic environment, and managing individual care plans. Candidates should be working towards QCF Level 3 in Health and Social Care and must be fluent in Welsh. This role involves weekends and sleeping in as needed.

Benefits

Supportive work environment

Opportunities for professional development

Qualifications

• Must be registered and working towards QCF level 3.
• Experience in managing challenging behaviour.
• Ability to work within regulatory requirements.

Responsibilities

• Lead the shift within the children’s residential service.
• Ensure compliance with regulatory requirements.
• Support children in achieving positive outcomes.

Skills

Ability to work flexibly

Welsh language skills

Understanding of children's needs

Education

QCF Level 3 Health and Social Care

Job description

32 hours per week

This is an exciting time to join Bridgend CBC as we continue to remodel the way we meet the needs of children who need our support in line with the Welsh Government agenda to end profit in children’s residential services in Wales.

Hillsboro House provides care and support for one child/young person between the ages of 8-25yrs who due to their complex needs cannot be placed alongside others.

Hillsboro will be used as a short-term bridging placement towards a more suitable and stable long-term placement for a young person. The service is intended to have the ability to become ‘dormant’ and to become active at short notice if an appropriate child or young person is referred with changes in the service status being communicated to CIW. This means that the service will be more reactive and can also avoid the alternative option of an Out of County placement.

Hillsboro seeks to offer opportunity for pause and to understand need better in order to assist in a transition for the child or young person into services that are best suited to promote positive change and development.

The service will focus on providing a therapeutic environment to stabilise the child’s / young person’s challenging behaviour, work on improving any risk-taking behaviours, re‑connect to education, training or employment where necessary and support the identification of suitable long‑term move‑on placements.

As the shift leader within a children’s residential service, there is a requirement that you are currently working towards our required qualification, you would need to be registered and working towards the QCF level 3, Health and Social Care in children and young people. This is a listed Qualification framework for the Social Care Sector in Wales.

Do you feel that you want to be at the centre of the on‑going development of this innovative approach to care? Are you able to work on a flexible basis? Can you work to the highest of standards, ensuring that the home remains compliant with Regulatory Requirements and supports children and young people to achieve the best possible outcomes? If so, we would love to hear from you!

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced Children and Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Sleeping In, Weekend Working are a requirement of this post.

Closing Date: 25 February 2026

Shortlisting Date: 09 March 2026

Interview Date: 16 March 2026

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification