Wastewater Network Field Technician – First-Time Fix Expert

yorkshirewater.com; Blackburn; On-site; GBP 28,000 - GBP 36,000; Full time

Job summary

A regional water utility company in Blackburn is seeking a Network Operation Technician to join its Customer Field Services team. This role involves delivering first-time fixes for wastewater issues, ensuring compliance with safety practices, and providing excellent customer service. The position requires a practical mindset, effective communication skills, and a valid driving license. Applicants should be prepared for outdoor work in varying weather conditions and must be flexible to cover various working hours, including standby duties.

Benefits

Competitive salary

Annual incentive related bonus

Attractive pension scheme

25 days annual leave plus bank holidays

Life assurance cover

Health cash plan scheme

Gym membership discounts

Qualifications

• Comfortable working outdoors in all weathers.
• Able to question unsafe practices confidently.
• Willing to work flexible hours, including weekends.

Responsibilities

• Deliver first-time fixes to customer and environmental issues.
• Maintain sewerage network and prevent flooding.
• Collaborate with other teams to manage operational issues.

Skills

Practical mindset

Customer service experience

Effective communication

Problem-solving skills

Ability to influence outcomes

Basic IT skills

Job description

A regional water utility company in Blackburn is seeking a Network Operation Technician to join its Customer Field Services team. This role involves delivering first-time fixes for wastewater issues, ensuring compliance with safety practices, and providing excellent customer service. The position requires a practical mindset, effective communication skills, and a valid driving license. Applicants should be prepared for outdoor work in varying weather conditions and must be flexible to cover various working hours, including standby duties.