Retail Experience & Sales Advisor

Dobbies Garden Centres Ltd; Ayr; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading garden centre retailer in Scotland is seeking Retail Customer Advisors to deliver exceptional service and drive sales. You will assist customers with transactions, promote membership benefits, and maintain store cleanliness. Ideal candidates are passionate about customer experience, enjoy working in teams, and can thrive in a fast-paced environment. The role offers generous benefits, including significant discounts and a commitment to employee wellbeing.

Benefits

Generous annual leave

50% discount in restaurants

25% off in Garden Centre

Access to financial wellbeing support

Employee wellbeing platform

Development programs

Qualifications

• Passion for delivering great customer experience.
• Experience in a customer-facing role.
• Eager to learn new skills and gain new experiences.

Responsibilities

• Deliver exceptional customer service across the store.
• Drive sales through customer interactions and Dobbies Club promotions.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Fast-paced environment

Product knowledge

Job description

A leading garden centre retailer in Scotland is seeking Retail Customer Advisors to deliver exceptional service and drive sales. You will assist customers with transactions, promote membership benefits, and maintain store cleanliness. Ideal candidates are passionate about customer experience, enjoy working in teams, and can thrive in a fast-paced environment. The role offers generous benefits, including significant discounts and a commitment to employee wellbeing.