Hospitality & Retail Customer Advisor – Service & Sales

Dobbies Garden Centres Ltd; Ayr; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading garden centre retailer in Scotland seeks Restaurant Customer Advisors to enhance customer experience in their restaurants. Candidates should demonstrate a passion for customer service and teamwork in a fast-paced environment. You'll help customers with transactions, drive sales, and maintain store cleanliness. Dobbies offers generous leave, discounts, and personal development opportunities, fostering a thriving culture to support growth and customer satisfaction.

Benefits

Generous annual leave entitlement

Uncapped discounts in stores

Access to financial wellbeing support

Employee wellbeing platform

Development programmes via Dobbies Academy

Qualifications

• Passion for delivering a great customer experience and serving everyone with a smile.
• Experience within a customer-facing role, especially in hospitality.
• Ability to flourish in a fast-paced environment.

Responsibilities

• Provide excellent customer service across various transactions.
• Drive sales through customer interactions and promote Dobbies Club benefits.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Communication

Job description

A leading garden centre retailer in Scotland seeks Restaurant Customer Advisors to enhance customer experience in their restaurants. Candidates should demonstrate a passion for customer service and teamwork in a fast-paced environment. You'll help customers with transactions, drive sales, and maintain store cleanliness. Dobbies offers generous leave, discounts, and personal development opportunities, fostering a thriving culture to support growth and customer satisfaction.