Retail Experience & Sales Advisor

Dobbies Garden Centres Ltd; Ashford; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading garden centre retailer in the United Kingdom is seeking Retail Customer Advisors who excel in delivering outstanding customer service. The ideal candidates will drive sales by promoting membership benefits while assisting customers and ensuring store cleanliness. The role offers generous annual leave, uncapped discounts on various products, and access to development programs, all within a thriving team culture that values growth and community engagement.

Benefits

Generous annual leave entitlement

50% off in Restaurants, 25% off in Garden Centre

Access to financial wellbeing support

Employee wellbeing services

Development eLearning platform

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer-facing role.
• Eager to learn new skills and gain experiences.

Responsibilities

• Provide exceptional customer service across various transactions.
• Drive sales by promoting Dobbies Club membership benefits.
• Assist customers with inquiries using product knowledge.
• Maintain cleanliness and store upkeep with the team.
• Gain skills by working in different store areas as needed.

Skills

Customer service

Teamwork

Communication

Product knowledge

Fast-paced environment adaptability

Job description

A leading garden centre retailer in the United Kingdom is seeking Retail Customer Advisors who excel in delivering outstanding customer service. The ideal candidates will drive sales by promoting membership benefits while assisting customers and ensuring store cleanliness. The role offers generous annual leave, uncapped discounts on various products, and access to development programs, all within a thriving team culture that values growth and community engagement.