IT Support Technician – On‑Site, Travel to Hotels

Crieff Hydro Group; Crieff; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A family-owned hotel group in Scotland is seeking an IT Support Technician to join their dynamic IT team. The position primarily involves desktop support and troubleshooting across multiple hotel locations. Candidates should have extensive knowledge of Microsoft 365, Active Directory, and strong user support skills. The company values creativity and inclusivity, offering a range of employee benefits like discounted accommodations, wellness support, and career progression opportunities.

Benefits

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Qualifications

• Previous experience in IT support roles.
• Good communication skills to assist users effectively.
• Flexibility and a team player attitude.

Responsibilities

• Provide desktop support and troubleshoot IT issues.
• Manage hardware integration and support IT development projects.
• Collaborate with team members to improve IT services.

Skills

Active Directory

Microsoft 365 – Exchange, Teams, SharePoint

Group Policy

All Microsoft operating systems for desktops and servers

Microsoft Office

Networking (TCP/IP, wired/wireless/DHCP/DNS/Routing)

Desktop user support

Cloud Hosting

CCTV systems

Firewalls

MDM (Mobile Device Management)

Full UK drivers license

Job description

A family-owned hotel group in Scotland is seeking an IT Support Technician to join their dynamic IT team. The position primarily involves desktop support and troubleshooting across multiple hotel locations. Candidates should have extensive knowledge of Microsoft 365, Active Directory, and strong user support skills. The company values creativity and inclusivity, offering a range of employee benefits like discounted accommodations, wellness support, and career progression opportunities.