Licensing & Client Success Coordinator

WTW group; Reigate; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent global firm in the UK is looking for a Client Services Coordinator who will excel in solving complex queries and enhancing client relationships. This role includes responsibility for licensing requests, processing sales, and maintaining strong client interactions. The ideal candidate possesses exceptional attention to detail and proven administration skills. The company promises an attractive benefits package that includes 25 days of leave, private healthcare, hybrid working options, and various perks, aimed at professional and personal growth.

Benefits

25 days annual leave

Private healthcare

Hybrid working options

Volunteer day

Pension scheme with matched contributions

Electric vehicle car scheme

Cycle-to-work programme

Qualifications

• Proven track record in high-pressure environments.
• Experience dealing with corporate clients at all levels.
• Strong problem-solving and organisational skills.

Responsibilities

• Analyze and interpret licensing requirements.
• Serve as primary contact for software licensing queries.
• Process sales in accordance with clients' Software License Agreements.

Skills

Complex problem solving

Attention to detail

Customer service skills

Client relationship skills

Legal contract interpretation

Financial understanding

Communication skills

Organisational skills

IT skills

Team collaboration

Job description

A prominent global firm in the UK is looking for a Client Services Coordinator who will excel in solving complex queries and enhancing client relationships. This role includes responsibility for licensing requests, processing sales, and maintaining strong client interactions. The ideal candidate possesses exceptional attention to detail and proven administration skills. The company promises an attractive benefits package that includes 25 days of leave, private healthcare, hybrid working options, and various perks, aimed at professional and personal growth.