Remote Vehicle Damage Assessor — Central VDA

The Vella Group; Skelmersdale; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading accident repair organization seeks a motivated Central VDA to conduct vehicle damage assessments remotely. This home-based role involves creating accurate assessments and supporting branches. Applicants should have experience in vehicle damage assessment and proficiency in Audatex and E-Scribe. The position offers flexibility and professional development opportunities in a supportive team environment.

Benefits

Flexible home-based working

Ongoing professional development

Supportive team environment

Qualifications

• Experienced VDA or strong understanding of vehicle damage assessment processes.
• Solid knowledge of Audatex and E‑Scribe systems.
• Excellent communication skills with internal teams and external partners.
• Ability to work independently in a home-based role.
• Adaptable and proactive with efficient workload management.

Responsibilities

• Creating precise and compliant assessments using customer data.
• Requesting information to ensure assessment accuracy.
• Conducting assessment reviews for branches.
• Liaising with Engineers to meet assessments SLAs.
• Providing support across the business.
• Maintaining up-to-date insurer contract knowledge.
• Recording notes in the management system.
• Identifying opportunities for process improvements.
• Representing the company professionally.

Skills

Vehicle damage assessment

Communication skills

Audatex

E-Scribe

Organizational skills

Tools

Audatex

E-Scribe

Job description

A leading accident repair organization seeks a motivated Central VDA to conduct vehicle damage assessments remotely. This home-based role involves creating accurate assessments and supporting branches. Applicants should have experience in vehicle damage assessment and proficiency in Audatex and E-Scribe. The position offers flexibility and professional development opportunities in a supportive team environment.