Senior Operations Associate, Ratings Business Analytics

Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group; Manchester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading financial services company in Manchester seeks a Senior Operations Associate for its Ratings Operations & Strategy team. The candidate will support business transformations, develop business cases, and conduct competitor analysis. Required qualifications include a bachelor’s degree and 1-2 years of relevant experience. The role emphasizes collaboration and analytical skills within a hybrid work environment.

Benefits

Hybrid work environment

Dedicated training and development programs

Retirement planning and tuition reimbursement

Comprehensive healthcare offerings

Family-friendly policies

Paid volunteer days

Qualifications

• 1-2 years of experience in a strategic or operational role.
• Strong written and verbal communication skills.
• Ability to multi-task effectively while adhering to deadlines.

Responsibilities

• Assist in producing business cases for decision-making.
• Support the development of presentations for management.
• Perform competitor intelligence and market trend analysis.
• Own aspects of monthly and quarterly reporting.

Skills

Analytical skills

Problem-solving skills

Communication skills

Team collaboration

Education

Bachelor’s degree in business, finance, or economics

Job description

Senior Operations Associate, Ratings Business Analytics

Requisition ID: 49293

Business Unit: Fitch Ratings

Category: Operations

Location: Manchester, GB

Date Posted: Jan 21, 2026

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths - in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking an Operations Associate or Senior Operations Associate on our Ratings Operations & Strategy team based out of our Manchester office.

About the Team

The Ratings Business Analytics team provides high-quality, in-depth strategic analysis to drive better outcomes for Fitch Ratings. The team works closely with the Ratings Operations heads on business transformation initiatives, including developing business cases, evaluating cost/benefits for new initiatives, and reviewing and making recommendations on process re-engineering.

How You’ll Make an Impact:

• Assist in the production of business cases with actionable recommendations – to support high-level decision-making on operations, strategy, tactics and change initiatives. Support the production of competitor intelligence deep dives on specific topics.
• Support the development of presentations that communicate Fitch’s business and / or operational strategies, objectives and plans to senior management and executive audiences.
• Perform ongoing competitor intelligence, identifying news on competitors’ activities including strategic announcements, M&A, product launches, results, etc. Compile and analyse data and research from internal and external sources. Work with senior team members to build clear insights on Fitch’s business performance and competitive positioning.
• Analyse market trends that impact Fitch Ratings’ business, including new and emerging markets, AI and technology trends, and other Operational trends that influence the Ratings and broader financial services industry.
• Support and, in turn, own aspects of monthly and quarterly reporting for senior management. Focus on automation and efficiency in producing regular reporting / analysis and propose improvements to processes.

You May be a Good Fit if:

• Bachelor’s degree required, preferably in business, finance, economics, or similar analytical fields.
• 1-2 years’ experience, preferably in a strategic or operational role or something similar
• Excellent analytical and problem-solving skills, with meticulous attention to detail. Strong written and verbal communication skills.
• Ability to multi-task effectively and prioritize different assignments whilst maintaining accuracy and adhering to tight deadlines.
• A collaborative nature; a team player who works effectively with colleagues and project stakeholders.

What Would Make You Stand Out:

• Prior experience at a financial services company
• Prior Credit Ratings experience or knowledge

Why Choose Fitch:

• Hybrid Work Environment:3 days a week in office required with the option to work from home the other 2 days a week.
• A Culture of Learning & Mobility:Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future:Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing:Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies:Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back:Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affidavit Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.