Programmes Administrator (Operations and Delivery)

Action Together; Greater Manchester, Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A mentoring charity seeks a Programmes Administrator to support the delivery of mentoring for young people. This hybrid role involves coordinating training, managing communications, and ensuring compliance standards are met. Ideal candidates will have experience in HR and administration, be detail-oriented, and passionate about improving outcomes for young people aged 14-25. The position includes opportunities for personal development and volunteering.

Benefits

Employee Assistance Programme

Monthly Learning and Development sessions

Additional shutdown days at Christmas

Volunteering allowance

Qualifications

• 2 years experience in HR and general administration, operations, or programme support.
• Confident using digital systems and learning new tools.
• Committed to safeguarding and safer recruitment practices.

Responsibilities

• Coordinating training workshops and events for mentors and staff.
• Supporting mentor recruitment, onboarding, and engagement.
• Managing programme communications and bulletins via Brevo.
• Administering DocuSign and maintaining accurate records.
• Tracking and monitoring DBS checks and suitability processes.

Skills

Organised

Detail-focused

Event administration

Digital systems

Handling sensitive information

Adaptability

Job description

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

• Closing Date: Tuesday 3rd March 2026 at 12:00pm
• Closing Time: 12noon
• Contact Information: [e-mail]
• Employee Benefits: The role offers: The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change. A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the United Kingdom. An exciting opportunity to shape a growing organisation. Access to an Employee Assistance Programme. Monthly Learning and Development sessions to enhance your personal development. 3 additional shutdown days at Christmas (which are not part of your Annual Leave allowance) 15 hours per year volunteering allowance. (pro rata)
• Would You Consider A Job Share For The Role?: Yes