Assistant Manager: Centre Operations Leader

Hollywood Bowl; Basingstoke; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading entertainment venue in Basingstoke is seeking an Assistant Manager to enhance the customer experience. This role offers a dynamic environment, focusing on coaching and mentoring a dedicated team while ensuring high operational standards. Candidates should have management experience in hospitality or retail, a passion for customer service, and a willingness to work flexible hours, including nights and weekends. Enjoy various perks, including competitive pay and discounts.

Benefits

Monthly bonus scheme

50% off food during shifts

28 days holiday and additional days based on service

In-house training programs

Team Member Support Programme

Qualifications

• Experience in management, preferably in leisure, hospitality, or retail sectors.
• Strong customer service skills with a focus on developing teams.
• Proven ability to work flexible hours, including nights and weekends.

Responsibilities

• Coach and mentor the team to deliver exceptional service.
• Ensure operational excellence in all areas of the centre.
• Support the General Manager in achieving financial targets.

Skills

Management experience

Customer service passion

Team development

Willingness to work nights and weekends

Job description

A leading entertainment venue in Basingstoke is seeking an Assistant Manager to enhance the customer experience. This role offers a dynamic environment, focusing on coaching and mentoring a dedicated team while ensuring high operational standards. Candidates should have management experience in hospitality or retail, a passion for customer service, and a willingness to work flexible hours, including nights and weekends. Enjoy various perks, including competitive pay and discounts.