Assistant Manager: Centre Operations Leader

Hollywood Bowl Group; Eastleigh; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading entertainment company in Eastleigh is seeking an Assistant Manager to support the operational success of their busy centre. The role involves coaching a passionate team, ensuring a welcoming environment, and delivering excellent customer service. Ideal candidates will have management experience, a strong commitment to customer satisfaction, and the ability to work flexible hours. This opportunity includes a competitive salary, bonuses, and various employee benefits.

Benefits

Monthly bonus scheme

Centre outperformance bonus

50% off food while working

28 days holiday

In-house training programmes

Free games vouchers monthly

Qualifications

• Management experience, ideally within leisure, hospitality, or retail.
• Passion for creating a positive customer experience.
• Ability to coach and mentor a large team.

Responsibilities

• Support the operation of the centre, ensuring a fun environment.
• Coach and mentor the team to deliver exceptional service.
• Assist the General Manager with achieving financial targets.

Skills

Management experience

Passion for customer service

Inspiring and developing teams

Willingness to work nights and weekends

Desire for success

Job description

A leading entertainment company in Eastleigh is seeking an Assistant Manager to support the operational success of their busy centre. The role involves coaching a passionate team, ensuring a welcoming environment, and delivering excellent customer service. Ideal candidates will have management experience, a strong commitment to customer satisfaction, and the ability to work flexible hours. This opportunity includes a competitive salary, bonuses, and various employee benefits.