Mobile Hire and Sales Coordinator

GAP Group; Tewkesbury; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hire solutions provider in the UK is seeking a Mobile Hire & Sales Coordinator to join their team. This role involves customer relationship management, handling hire desk operations, and ensuring adequate stock while maximizing sales opportunities. Ideal candidates will have prior experience in hire desk roles, strong customer service skills, and proficiency in IT, including MS Office. The position includes various benefits and opportunities for career progression, and it requires regular travel across regions.

Benefits

Competitive salary and bonus scheme

Company car

Up to 25 days annual leave plus bank holidays

Optional purchase of additional leave

Contributory pension scheme

Life assurance

Employee welfare fund

Cycle to work scheme

Health & wellness programs

Qualifications

• Previous experience in a high-volume hire desk role is essential.
• Strong customer service focus with a goal to increase sales.
• Ability to work on own initiative and as part of a team.
• Full driving license required.

Responsibilities

• Process all hire desk administration including customer queries.
• Manage 40-50 incoming and outgoing hires daily.
• Ensure adequate stock levels for customer demand.
• Oversee vehicle load checks with depot teams.
• Efficiently resolve customer complaints and supplier issues.

Skills

Customer service skills

Organizational skills

IT proficiency

Teamwork

Communication skills

Tools

MS Office

Job description

About the role

Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provides advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the region.

This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress into management within GAP Group.

**Please note this is a mobile role covering between Cardiff, Tewkesbury & Bournemouth and so we are flexible on the suitable candidate's location. The role will involve regular overnight stays.

A typical day for the Mobile HSC will include:

• Processing all hire desk administration including customer and supplier queries
• Managing approx. 40‑50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

About You

Successful applicants should demonstrate the following:

• Previous experience of working within a high‑volume hire desk role is essential
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Full Driving licence
• Strong team player with the ability to work on own initiative

Benefits

Benefits include:

• Competitive salary and bonus scheme
• Company car
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory pension scheme
• Life assurance
• Employee welfare fund (company‑funded social events)
• Cycle to work scheme
• Health & wellness (well‑being hub, employee assistance helpline, annual flu jab)

About Us

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund.

Application

If you fit the profile and are up for the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.

Equal Opportunities

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Requester

Number of positions to be provided: 1

Contract hours

42.50

Location

Plot 4702, Savery Close, Shannon Way, Tewkesbury, GL208PG