Social Housing Planner & Administrator – Up to £30k

Mears Group; Croydon; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading maintenance services provider in Croydon is seeking a Planner - Administrator. In this full-time, permanent role, you will handle administrative duties, work-in-progress management, and liaise with subcontractors to ensure effective service delivery. Ideal candidates should have experience in social housing and building maintenance, with strong communication skills. The role offers a salary of up to £30,000 per annum alongside benefits including 25 days annual leave and volunteering leave.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Responsibilities

• Answering client & internal calls and emails.
• Planning work for the sub-contractors.
• Administration of compliance checks and visits.
• Housekeeping of internal MCM system.
• General administration duties.
• Updating the Disrepair & Void tracker.
• Approving Notice of Completions.
• Issuing Payer notices.
• Raising/issuing Variation requests.
• Attending weekly meetings.
• Mandatory training and compliance.

Skills

Previous Experience in Social housing

Experience in voids or disrepairs

Experience in a Planning role

Experience in Building Maintenance

Good Written and Verbal communication skills

It Literate

Good Customer Care skills

Job description

A leading maintenance services provider in Croydon is seeking a Planner - Administrator. In this full-time, permanent role, you will handle administrative duties, work-in-progress management, and liaise with subcontractors to ensure effective service delivery. Ideal candidates should have experience in social housing and building maintenance, with strong communication skills. The role offers a salary of up to £30,000 per annum alongside benefits including 25 days annual leave and volunteering leave.