Lead Voice Engineer — VoIP & SBC Architect

Mesh-AI Limited; United Kingdom; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading IT company in the United Kingdom seeks a Voice Engineer to ensure the operability of its voice network. You will handle VoIP infrastructure functionality, troubleshooting, maintenance, and customer service provisioning. The ideal candidate has a Bachelor's in Telecommunications, over 5 years in the field, and expertise in VoIP protocols and Session Border Controllers. This position demands strong problem-solving skills and the ability to work under pressure. Competitive compensation and support for ongoing learning are provided.

Qualifications

• 5+ years of experience in telecommunications.
• Must be a self-starter, self-sufficient and able to work independently.
• Familiarity with network monitoring and management systems.

Responsibilities

• Lead Voice infrastructure projects as Subject Matter Expert.
• Configure Ribbon Communications and AudioCodes telephony systems.
• Design and maintain the voice network.

Skills

Expert-level knowledge of VoIP and SIP protocols

Advanced administration and management skills with Ribbon Communications/Sonus

Strong understanding of call routing principles

Strong problem-solving abilities

Excellent communication and teamwork skills

Education

Bachelor’s degree in Telecommunications or a related field

Tools

Wireshark

Session Border Controllers

Remedy or ServiceNow

Job description

A leading IT company in the United Kingdom seeks a Voice Engineer to ensure the operability of its voice network. You will handle VoIP infrastructure functionality, troubleshooting, maintenance, and customer service provisioning. The ideal candidate has a Bachelor's in Telecommunications, over 5 years in the field, and expertise in VoIP protocols and Session Border Controllers. This position demands strong problem-solving skills and the ability to work under pressure. Competitive compensation and support for ongoing learning are provided.