Business Support Assistant

University of Leeds; Leeds; Hybrid; GBP 24,000 - GBP 28,000; Full time

Job summary

A leading educational institution in the UK seeks a proactive individual for an administrative support role. You will provide essential office support and maintain organizational efficiency in a busy environment. Strong communication and organizational skills are required, along with a commitment to excellent customer service. This role offers opportunities for personal development and access to university benefits, including holiday and health perks, in a hybrid working model.

Benefits

26 days holiday plus approx. 16 Bank Holidays

Discounted gym membership

Access to personal development courses

On-site childcare and shopping discounts

Qualifications

• Experience from a busy office setting.
• Strong organisation skills.
• Clear communication skills.
• Ability to manage workload effectively.
• Positive collaboration with colleagues.
• Pride in customer service.

Responsibilities

• Provide day-to-day administrative and office support.
• Help colleagues work effectively.
• Deliver reliable and friendly service.

Job description

Interviews are expected to be held on the 5th March 2026

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you customer focused, organised and confident working in a busy office environment? Do you enjoy supporting others, keeping things running smoothly and making a positive contribution to a team? If so, this role could be a good fit for you.

The University of Leeds is one of the top 100 universities in the world. Since 1904, it has built a strong reputation for high-quality education and research that makes a difference locally and globally. Behind this sits a wide range of professional services that support students, staff and researchers to do their best work.

This post is advertised within IT Services and sits within the IT Business Support Team. You will provide day-to-day administrative and office support, helping colleagues work effectively and delivering a reliable, friendly service. You will bring experience from a busy office setting, strong organisation skills and clear communication. You will manage your workload well, work positively with others and take pride in good customer service.

Looking ahead, the University is bringing IT Services and Library Services together to form a new directorate called Digital and Information Services (DAIS). This alignment work is already underway. Over time, this role will move into DAIS and support both IT and Library Services. This creates a real opportunity to be involved in shaping how services work together, share ideas across teams and help influence more joined-up, consistent ways of working that support staff, students and researchers across the University.

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the‑art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on‑site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact: