Hospitality Support Team Member

Luminate Education Group; Leeds; On-site; GBP 25,000; Full time

Job summary

A leading education provider in Leeds seeks a Hospitality Support Team Member to assist in delivering catering lessons and supporting students in a professional environment. The role involves setting up resources, maintaining hygiene standards, and working closely with hospitality staff to ensure smooth operations. Ideal candidates should possess teamwork skills, a passion for hospitality, and previous customer service experience. Competitive salary of £24,308 per annum and generous benefits are included, contributing to a vibrant learning environment.

Benefits

Annual leave

Pension schemes

CPD opportunities

Employee wellbeing initiatives

Discounted travel options

Flexible working opportunities

Qualifications

• Experience in an educational catering environment.
• Ability to maintain high standards of cleanliness and hygiene.
• Experience in dealing with external customers.

Responsibilities

• Support delivery of high-quality catering lessons.
• Assist in resource organization for classes.
• Monitor food safety and hygiene practices.

Skills

Customer service

Teamwork

Communication

Hygiene practices

Education

Level 2 Maths & English or willingness to achieve

Job description

# Hospitality Support Team Member## About the RoleLeeds City College are looking for an enthusiastic and dedicated **Hospitality Support Team Member** to join our **Travel, Food and Drink** department.As part of our dynamic team, you will support the delivery of high-quality catering lessons and help create a positive, professional and inspiring learning environment for our students. Working closely with our chef tutors and hospitality staff, you will play a key role in ensuring lessons run smoothly, resources are well-organised, and students gain real-world experience in a supportive and engaging setting. A passion for hospitality, teamwork, and excellent customer service is essential, along with a genuine commitment to helping students succeed and enjoy their learning.* Support staff by setting up class trolleys, teaching materials, and supporting the student shop.* Identify food products that need to be utilized to minimize waste, suggesting how these items can be used in classes or to produce goods for the student shop.* Give technical and product assistance to learners and staff.* Ensure all cleaning duties are completed to a high standard of cleanliness and hygiene within all kitchens, equipment and storage areas are cleaned and well maintained, and undertake planned deep clean activities as required.* Ensure equipment and resources are maintained following safe working practices and manufacturer’s guidelines.* Demonstration of safe working practice and procedures within curriculum area including wearing of correct PPE.* Maintain records for chilled, ambient, and frozen goods within legal limits for safe delivery and that all required documents are completed for due diligence purposes.* Support the Deputy Head of the department to ensure food cost targets are adhered to, using electronic and manual monitoring systems.* Level 2 Maths & English or willingness to achieve.* Experience of working within an educational catering environment.* Experience in dealing with external customers and delivering exceptional customer service.* Experience of providing effective hygiene support, monitoring food safety and due diligence systems.* Experience of collating and processing orders and deliveries.* Excellent communication skills and proven ability to relate to all levels of staff, students, clients and stakeholders.### BenefitsThe group offers a range of excellent benefits, including: **Annual leave:** Curriculum and Management: 44 days plus bank holidays Curriculum support and business support: 39 days plus bank holidays **Pension schemes with generous employer contributions:** Teachers’ Pension Scheme Local Government Pension Scheme People’s Pension Scheme **CPD opportunities:** Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. **Employee wellbeing initiatives:** Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). **Travel and commuting:**Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. **Flexible and hybrid working opportunities:**Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.**SAFEGUARDING**At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.**EQUALITY, DIVERSITY AND INCLUSION**Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.**RECRUITMENT AGENCIES**We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.### Hospitality Support Team Member* **Salary** £24,308 per annum* **Frequency** Annual* **Job Reference** LUM455/2448* **Contract Type** LEG - Permanent - Full Time* **Closing Date** 22 February, 2026* **Job Category** Student Support* **Campus** Printworks Campus* **Location** Leeds, United Kingdom* **Posted on** 5 February, 2026