Sales Associate

NEXT Retail Ltd.; Greater London; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading retail company in Greater London is looking for a Sales Associate to deliver exceptional customer service at Victoria's Secret. You will provide expert advice on products, maintain store standards, and enhance customer experiences. Ideal candidates are passionate about retail, enjoy working in a team, and thrive in a busy environment. Join us and benefit from attractive employee discounts and opportunities for personal growth.

Benefits

25% off store products

Access to exclusive deals from retailers

Financial, health, and wellbeing services

Training and development opportunities

Pension contributions and life assurance

Qualifications

• Passion for retail and providing exceptional customer experiences.
• Willingness to learn and develop customer service skills.
• Ability to build strong relationships with team members and customers.

Responsibilities

• Deliver exceptional customer service in a fast-paced environment.
• Conduct brand bra fittings and provide expert advice.
• Maintain store standards and ensure stock replenishment.

Skills

Customer Service

Retail Passion

Team Player

Job description

Job ID Job ID N111889

Team Team Retail

Location Location London

Contract Type Contract Type Perm

Job Schedule Job Schedule Part time

Salary Salary £11.25 - £13.46 per hour

Posting Date Posting Date 26/01/2026

Apply Before Apply Before 16/02/2026

Summary

About the role

As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.

No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…

• Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till
• Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best
• Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
• Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures

About you>

• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do
• Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers
• Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
• Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day

Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:

• 25% off a huge selection of Victoria's Secret, Next, Gap in store
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health and wellbeing services including 24/7 digital GP
• Learning and development opportunities and support with upskilling core skills through on the job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line).

What's Next?

Apply

Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.

Inform

Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.

Analyse

If you are invited to interview, you may be asked to present your work or portfolio and talk through your experience. It is also your chance to ask questions and get to know us.

Offer

If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview

Retail is where customers meet NEXT. Step into any of our stores and you’ll find energy, variety and opportunity. No two days are the same. It’s fast-paced, full of growth and all about our brilliant collaborative team. From outlets to full-range stores, there’s space for you to make your mark.

Explore similar opportunities across our business.

Bath and Body Works Fragrance Associate - London Westfield (N111844)

Team Member - London Kew Retail (N111739)

Sales Associate - V S London Westfield (N111617)

You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.

About Victoria's Secret

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

Challenges. Opportunities. The future. Let’s take it on at NEXT.