Store Manager

NEXT Retail Ltd.; Canterbury; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A prominent retail company is seeking a Store Manager in Canterbury to lead and inspire the team while ensuring exceptional customer experiences and strong financial results. The ideal candidate will have experience in fast-paced retail environments, a passion for creating unique customer interactions, and the ability to build strong relationships. This position includes various benefits and opportunities for personal development, with a commitment to diversity and support during the application process.

Benefits

25% off Victoria's Secret, Next, Gap

Access to financial and health services

Learning and development opportunities

Qualifications

• Experience leading a fast-paced store with strong results.
• Understanding of company strategy and performance drivers.
• Passionate about retail and creating unique customer experiences.

Responsibilities

• Lead and inspire the team for exceptional customer experiences.
• Own P&L and lead on key KPIs for profitability.
• Ensure compliance and safety within the store.

Skills

Leading a fast-paced store

Delivering strong results

Building strong relationships

Creative flair

Job description

Store Manager - Victoria's Secret, Canterbury

Job ID 74290

Team Retail

Location Canterbury

Job Schedule Full time

Salary competitive

Posting Date 26/01/2026

About the Role

As a Store Manager at Victoria’s Secret, you’ll guide, support, and inspire your store to deliver exceptional experiences, create meaningful customer relationships, and achieve strong results with confidence and care.

What’s in (your) store for you…

• Lead from the heart – you’ll train, coach, and inspire your team, setting them up for success and helping them shine.
• Be a role model – you’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
• Think of the customer – you’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
• Lead day-to-day operations – you’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
• An eye for visuals – our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride.
• Listen, share & shape – your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
• Keep your store safe – you’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.

About You

• You have experience leading a fast-paced store and a track record of delivering strong results through people, service and operational excellence.
• You demonstrate a strong understanding of how to lead and deliver a company strategy, driving strong performance and results.
• You have a passion for retail – you enjoy front or back of house and creating a unique experience for each customer is your favourite thing to do.
• You lead with purpose – you engage and develop your team to share enthusiasm for the brand.
• You can build strong relationships – you establish genuine relationships with customers, team and partners across the business.
• You embrace change – you enjoy problem‑solving, multitasking and working collaboratively to meet challenges with optimism.
• You have creative flair – people describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.

Benefits

• 25% off a huge selection of Victoria's Secret, Next, Gap in store.
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
• Incentives and competitions with amazing prizes that run all year round.
• Access to free financial, health and wellbeing services including 24/7 digital GP.
• Learning and development opportunities and support with upskilling core skills through on‑the‑job training.
• Core benefits such as pension contributions and life assurance.

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email [e-mail] (please include ‘Workplace Adjustments’ in the subject line).

What's Next?

Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.

Inform

Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.

Analyse

If you are invited to interview, you may be asked to present your work or portfolio and talk through your experience. It is also your chance to ask questions and get to know us.

Offer

If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.