Assistant Store Manager

NEXT Retail Ltd.; Southampton; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading fashion retailer in Southampton seeks an Assistant Store Manager to lead a passionate team and drive store success. Responsibilities include managing daily operations, inspiring staff, and ensuring exceptional customer service. The ideal candidate will have retail management experience and a passion for creating memorable customer experiences. Benefits include a competitive salary, discounts, and opportunities for training and personal development.

Benefits

25% discount on select brands

Exclusive offers from various retailers

Access to financial and health services

Learning and development opportunities

Pension contributions and life assurance

Qualifications

• Experience in retail management within fast-paced environments.
• Strong track record of delivering results through people.
• Passion for creating unique customer experiences.

Responsibilities

• Lead, train, and inspire a team for success.
• Manage day-to-day store operations and key KPIs.
• Build strong customer relationships.

Skills

Retail management experience

Team management

Customer service

Problem-solving

Creativity

Job description

Assistant Store Manager - Victoria's Secret, Southampton

Job ID Job ID 74217

Team Team Retail

Location Location Southampton

Job Schedule Job Schedule Full time

Salary Salary competitive

Posting Date Posting Date 26/01/2026

About the role

As an Assistant Store Manager at Victoria’s Secret, you’ll be at the heart of your store’s success – leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day.

What’s in (your) store for you…

• Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success, and help them to shine
• Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do
• Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same
• Lead day-to-day operations - You’ll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability
• An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride
• Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow
• Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported

About you…

• You have experience in retail management within a fast‑paced store(s) and a track record of delivering strong results through people, service, and operational excellence
• You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results
• You have a passion for retail - You have a passion for all things retail, whether it be front or back of house. Ultimately, creating a unique experience for each customer is your favourite thing to do
• You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
• You can build strong relationships - You build genuine relationships with customers, with your team and with partners across the business.
• You embrace change - You enjoy problem‑solving, multitasking, and working collaboratively to meet challenges with optimism.
• You have creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.

Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:

• 25% off a huge selection of Victoria's Secret, Next, Gap in store
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health and wellbeing services including 24/7 digital GP
• Learning and development opportunities and support with upskilling core skills through on the job training
• Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include ‘Workplace Adjustments’ in the subject line).

What's Next?

Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.

Inform

Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.

Analyse

If you are invited to interview, you may be asked to present your work or portfolio and talk through your experience. It is also your chance to ask questions and get to know us.

Offer

If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

About Victoria's Secret

We are the specialist retailer of fashion‑inspired signature lingerie, sleepwear, athleisure and swim, as well as award‑winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!