Assistant Branch Manager Designate

City Plumbing; Croydon; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading plumbing company in Croydon is looking for an Assistant Manager Designate to deliver sales and support branch operations. You will assist in managing the team, exceeding sales targets, and fostering relationships with customers. The ideal candidate will be proactive, resilient, and possess strong communication skills. Join this inclusive work environment that values diversity and encourages personal growth.

Benefits

Bonus

Discounts at retailers

Life assurance

Financial education and loans

Flexible working options

Qualifications

• Self confident and self motivated with ability to work on own initiative or as part of a team.
• Ability to interpret basic financial and statistical information.

Responsibilities

• Manage team and resources in absence of Branch Manager.
• Assist Branch Manager to meet and exceed sales targets.
• Build and maintain relationships with customers.

Skills

Tenacity and resilience

Pro-active approach to sales

Excellent communication skills

Customer relationship management

Job description

Overview

Come and join us as a results driven Assistant Manager Designate to deliver sales and exceed customer expectations as part of a hugely successful branch team. This role will be a Designate position covering multiple branches in the local area.

As an Assistant Branch Manager Designate, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Responsibilities

• Effective management of the team and resource in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

As an Assistant Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Qualifications

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.