Director, Consumer Insight & Growth Strategy

Universal Music Group; Greater London; On-site; GBP 80,000 - GBP 110,000; Full time

Job summary

A leading global music company based in London seeks a Director of Consumer Insight to lead strategic research initiatives. The ideal candidate will have over 7 years of experience in market research and consumer insight, ideally within eCommerce or retail. This position requires exceptional storytelling abilities and the skill to translate complex data into actionable insights. Responsibilities include managing a high-performing team, collaborating across departments, and driving growth through insightful strategies. This role offers a full-time opportunity in a dynamic environment.

Qualifications

• 7+ years of experience in market research or consumer insight, preferably in eCommerce or retail.
• Proven success translating insights into commercial strategy.
• Experience leading cross-functional teams in an in-house capacity.

Responsibilities

• Lead the research team to drive strategic projects.
• Translate data into actionable consumer stories.
• Collaborate with various business verticals to drive growth.

Skills

Market research

Consumer insight

Strategic thinking

Communication

Quantitative research

Qualitative research

Job description

A leading global music company based in London seeks a Director of Consumer Insight to lead strategic research initiatives. The ideal candidate will have over 7 years of experience in market research and consumer insight, ideally within eCommerce or retail. This position requires exceptional storytelling abilities and the skill to translate complex data into actionable insights. Responsibilities include managing a high-performing team, collaborating across departments, and driving growth through insightful strategies. This role offers a full-time opportunity in a dynamic environment.