Fulfilment Team Leader: Drive On-Time Delivery

Intercity Technology Ltd; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A technology solutions partner in Birmingham seeks a Fulfilment Team Leader to oversee end-to-end order fulfilment operations. The ideal candidate will lead a high-performing team, ensuring timely and accurate deliveries while enhancing customer experience. This role requires strong leadership skills and a proactive approach to operational excellence. With a commitment to teamwork and continuous improvement, the successful candidate will thrive in a fast-paced environment. Competitive benefits include annual pay reviews and a generous holiday entitlement.

Benefits

33 days holiday

Annual pay reviews

All-company bonus scheme

Company pension

Qualifications

• Proven experience in order fulfilment, logistics, or supply chain operations.
• Managed Service Provider/Telecoms provider experience.
• Strong leadership background with experience managing multi-skilled teams.

Responsibilities

• Oversee and execute end-to-end fulfilment across all product categories.
• Monitor stock levels and coordinate with internal teams to prevent delays.
• Line manage a diverse fulfilment team, providing coaching and support.

Skills

Order fulfilment experience

Strong leadership

Problem-solving

Communication skills

Proactive mindset

Job description

A technology solutions partner in Birmingham seeks a Fulfilment Team Leader to oversee end-to-end order fulfilment operations. The ideal candidate will lead a high-performing team, ensuring timely and accurate deliveries while enhancing customer experience. This role requires strong leadership skills and a proactive approach to operational excellence. With a commitment to teamwork and continuous improvement, the successful candidate will thrive in a fast-paced environment. Competitive benefits include annual pay reviews and a generous holiday entitlement.