Asset Performance Technician

Pennon Group; Exeter; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading water services company is seeking an Asset Performance Technician in Exeter, United Kingdom. This full-time, permanent position offers a competitive salary starting from £28,000, increasing to £35,000. The role includes monitoring drinking water services assets and ensuring the efficient operation of the water supply network. Ideal candidates will have relevant experience, strong communication skills, and a commitment to health and safety protocols. Join us to make a difference in the community and contribute to a greener future.

Benefits

Generous holiday allowance

Employee Assistance Programme

Flexible annual leave options

Cycle to Work scheme

Discretionary bonus

Competitive Contributory Pension

Qualifications

• 5 GCSEs at grades A-C or equivalent including Maths, English and a Science subject.
• Experience in Water Distribution operation and management.
• Technical understanding of water network operations and maintenance.

Responsibilities

• Monitor the performance of Drinking Water Services assets.
• Assist in the design and delivery of planned maintenance programmes.
• Liaise with stakeholders to ensure project success.

Skills

Water Distribution operation and management

Technical understanding of water network operations

Surveying skills

Map/plan reading skills

Resilience and adaptability

Full UK Drivers Licence

Education

5 GCSEs at grades A-C including Maths, English and a Science subject

IOSH/NEBOSH Health & Safety Qualifications

Tools

MS Office

Corporate systems

Job description

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goal? Net zero by 2030, supported by partnerships with Wildlife Trusts and National Parks.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Are you an experienced Technician looking for a new role within a high-performing team?

Do you want to contribute to the wider community, with the support of a progressive and environmentally aware employer?

We currently have a fantastic opportunity available for an Asset Performance Technician to join our team working in Cornwall. You will join us on a full-time, permanent basis, and in return, you will receive a competitive starting salary of £28,000 which will increase to £35,000 in line with the company progression scheme plus standby & overtime opportunities.

About The Role:

In this role you will monitor the performance of Drinking Water Services assets through regular data collection, assessment and analysis. You will assist in the design and delivery of planned maintenance programmes and capital improvements across the DWS Network asset base as well as identifying and promoting improvements to ensure that the water supply network delivers a reliable service to meet our customer needs.

What you’ll be doing:

• Reporting to the Network Asset Manager, other responsibilities will include:
• Ensuring health and safety is paramount with health and welfare as the top priority. ensure all asset works are safely undertaken, with the welfare and health the top priority. Our Homesafe principles should run through everything you do.
• Liaising with the Asset Management Team, Central Supply Team and third-party suppliers to develop a programme of work to deliver the company’s strategic revenue and capital maintenance programmes.
• Working with the Network Asset Manager to plan and organise all resources in the operational area including the coordination of working methods, resources and systems to meet outcome requirements.
• Completion of complex RAMS documents for network activities including trunk main repairs, installations and SR cleaning.
• Ensuring operational activities comply with requirements of New Roads and Streetworks Act, Traffic Management Act and in particular the transition to Permits in the region.
• Liaising with all stakeholders (including Developers, Alliance Partners, The Environment Agency, DWI, Highway Authorities, local Councils, community groups, businesses and customer groups) to ensure work is carried out with minimum impact, including but not limited to:
• Providing key support to the Drinking Water Services function in the event of emergencies.
• Participating in DWS Network standby duties.

What we are looking for:

• 5 GCSEs at grades A-C or equivalent in Maths, English and a Science subject; or IOSH/NEBOSH Health & Safety Qualifications (or ability to achieve)
• Relevant experience in, Water Distribution operation and management
• Technical understanding of water network operations, maintenance and improvement and hydraulics within water distribution systems
• Knowledge and experience of computer systems such as MS Office, corporate systems and external portals.
• Surveying skills to be able to assess street work requirements and asset improvements.
• Map/plan reading skills to be able to interpret complex information in schematic form
• Resilient and adaptable to change, has the ability to change plans and turn attention to high priorities.
• Full UK Drivers Licence

What\'s in it for you:

• At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
• Generous holiday allowance plus bank holidays
• Buy or sell annual leave to offer you extra flexibility
• Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
• We offer free car parking at the majority of our sites
• Take up to 26 weeks’ additional maternity leave
• Share your parental leave and split your time off to care for your child how you choose
• Invest in Pennon Group plc through our employee share schemes
• We support our people by offering a free, confidential Employee Assistance Programme
• Look after your wellbeing with our Champion Health support platform
• Enjoy free eye tests and discounts on frames and lenses at Specsavers
• Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
• A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
• A discretionary Bonus
• Competitive Contributory Pension
• And plenty more!

Closing Date: 3rd March 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.