Duty Officer - Lead & Elevate Tenby Leisure Centre

Pembrokeshire Nature Partnership; Tenby; On-site; GBP 28,000 - 32,000; Full time

Job summary

A local leisure authority is seeking a Duty Officer for the Tenby Leisure Centre, with a focus on leading a team to ensure exceptional customer experiences. Responsibilities include staff management, health and safety compliance, and customer service. Candidates should possess leadership skills and a willingness to obtain required qualifications. This role offers a competitive salary and various opportunities for training and career development, set in the scenic backdrop of Pembrokeshire's coastline.

Benefits

Generous holiday allowance (26 days plus 8 bank holidays)

Membership in an excellent local authority pension scheme

Opportunities for training and career development

Qualifications

• Confident, people-focused leader with experience in the leisure industry.
• Passionate about customer satisfaction and creating memorable experiences.
• Flexible and adaptable to early, evenings, weekends, and bank holidays.

Responsibilities

• Lead and inspire the daily operations team.
• Monitor staffing levels and manage rotas efficiently.
• Ensure Health & Safety compliance at all times.
• Handle customer enquiries requiring managerial input.

Skills

Leadership

Customer service

Motivational skills

Education

NPLQ and Pool Plant Operators qualifications (or willingness to train)

Job description

A local leisure authority is seeking a Duty Officer for the Tenby Leisure Centre, with a focus on leading a team to ensure exceptional customer experiences. Responsibilities include staff management, health and safety compliance, and customer service. Candidates should possess leadership skills and a willingness to obtain required qualifications. This role offers a competitive salary and various opportunities for training and career development, set in the scenic backdrop of Pembrokeshire's coastline.