Duty Manager

Whitbread Group; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality leader is seeking a Duty Manager for their Premier Inn in Coventry. The ideal candidate will have previous experience in retail or management, focusing on delivering outstanding customer service and leading a team effectively. This permanent position offers 24 hours a week with a competitive pay rate of up to £13.36 per hour. Applicants should possess strong leadership skills, excellent communication, and organizational abilities to manage hotel operations and ensure exceptional guest experiences.

Benefits

Training and support

Discounts on rooms and meals

Pension and saving schemes

Various discounts on utilities and shops

Qualifications

• Experience in retail or managing teams is required.
• Proven skills in customer experience delivery.
• Ability to inspire and lead others effectively.

Responsibilities

• Lead a high-performing team to ensure smooth hotel operations.
• Ensure compliance with health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer service excellence

Communication

Organizational skills

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Coventry City Centre (Belgrade Plaza).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 24 hours a week

LOCATION: Bond St, Coventry
CV1 4AH

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Coventry City Centre (Belgrade Plaza) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.