Dual Site Retail Manager

Compass Group; Lydd; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food service company in the UK seeks an experienced Dual Site Retail Manager for Lydd & Folkestone. Responsibilities include leading teams, overseeing operations, tracking performance, and ensuring compliance with standards. Successful candidates will possess retail management expertise, strong commercial awareness, and excellent communication skills. The role offers a diverse range of benefits including free parking and access to health services, fostering career development in a supportive environment.

Benefits

Onsite free car parking

Contributory pension scheme

Career growth programs

Digital GP access

Travel discounts

Supermarket discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Proven ability to manage teams and multiple priorities.
• Ambitious and motivated with a desire to develop.

Responsibilities

• Lead and motivate teams to deliver high standards of service.
• Oversee daily operations across two sites.
• Track KPIs and performance targets.
• Drive sales with new service concepts.
• Build strong relationships as a brand ambassador.
• Train and support teams in a leadership role.
• Ensure compliance with health and food safety standards.

Skills

Retail Management Experience

Team Management

Commercial Awareness

Excellent Communication

Organisational Skills

Job description

We’re looking for an experienced Dual Site Retail Manager with a passion for great food and outstanding customer service to lead Retail across two sites in Lydd & Folkestone.

In this role, you’ll take ownership of day‑to‑day performance, inspire teams across both locations, and ensure smooth, efficient operations while delivering exceptional customer experiences. You’ll be part of a business that values individuality, invests in development, and rewards people who go beyond the plate.

What You’ll Do

• Lead and motivate teams to deliver consistently high standards of service
• Oversee daily operations across two sites, including stock control, labour and budgets
• Track KPIs and performance targets, working closely with your Line Manager
• Drive sales by introducing new service concepts and retail ideas
• Act as a brand ambassador, building strong relationships with customers and stakeholders
• Train, develop and support teams, leading by example
• Ensure full compliance with Health & Safety and food safety standards

What We’re Looking For

• Retail Management Experience
• Proven ability to manage teams and multiple priorities
• Strong commercial and financial awareness
• Confident communicator with excellent organisational skills
• Ambitious, motivated and keen to develop within a growing business

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength