Domestic and Laundry Services Manager

NHS; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A facilities management provider is looking for a Domestic and Laundry Services Manager to oversee the management of the domestic services at Airedale General Hospital. The successful candidate will ensure effective service delivery, manage staff and budgets, and uphold cleanliness standards. Candidates should possess significant management experience and have strong leadership, IT, and teamwork skills. This role presents a unique opportunity to contribute to high standards of service in a community-focused environment.

Qualifications

• Professional qualification or equivalent combination of training, short courses, and experience within Facilities Management.
• Willingness to complete mandatory training and any departmental training or further qualification.
• Significant management experience with practical people management experience.

Responsibilities

• Facilitate an efficient and effective Domestic service for staff, patients, and visitors.
• Manage the Domestic team and ensure adherence to cleanliness standards.
• Provide support for the day-to-day management of Domestic services and the Laundry service.

Skills

Leadership management skills

Good IT Skills

Ability to work effectively as part of a team

Education

Professional Qualification of Facilities Management Level 4

Management Qualification e.g. ILM level 3 and above

Tools

Microsoft Office

Job description

Working for: AGH Solutions (who have their own terms and conditions of service)

We are looking for a dynamic, highly motivated and enthusiastic individual to undertake the role of Domestic and Laundry Services Manager for AGH Solutions, to work closely with clinical and non-clinical staff at Airedale General Hospital. You will provide day to day management of the Laundry, Domestic Supervisors and Domestic Assistants to ensure an effective provision of service.

AGH Solutions has a strong commitment to the NCS (National Cleaning Standards) to ensure service is delivered in an environment which is safe and clean.

Good interpersonal and communication skills are essential as is proven ability to manage and work well in a team environment.

The successful candidate will have significant management experience, supported with practical people management experience.

Applicants who are successful and attend for interview will be required to give a 10 min presentation on - Recover a 3-star ward to 5-star in six weeks. Include a staffing plan, training, audit cadence, and reporting to Senior Management Team (SMT)/ Infection Prevention Committee (IPC).

Main duties of the job

To facilitate an efficient and effective Domestic service for staff, patient and visitors to Airedale General Hospital. The successful applicant will have direct operational responsibility for the Domestic team including budgetary responsibility. The post holder will also have responsibility for policy implementation and service development.

The post holder will provide support to the Head of Operations for the day-to-day management of Domestic services and the Laundry service providing high quality, effective and customer focused services throughout the Trust.

The post holder will ensure that their working practices adhere to the National Standards of Cleanliness 2025 and be responsible for the efficacy audits within the Trust

About us

AGH Solutions was born out of Airedale NHS Foundation Trust, a hospital and community services trust based outside Keighley, West Yorkshire.

We are privileged to operate in a beautiful part of the country. The clinical services we support reach far up into the Yorkshire Dales, across the Airedale, Wharfedale and Craven patch. We are also lucky to have excellent transport links to Leeds, Bradford, Manchester and beyond. Leeds city centre is 25 minutes by train from Keighley.

We provide a wide range of services, from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement.

Our vision is to bring you a flexible, responsive, high quality, value for money service.

Our NHS heritage means we work to the values and ethics of the NHS, and to those of Airedale NHSFT specifically.

Job responsibilities

Please refer to attached Job Description and Person Specification.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

Person Specification

Qualifications

• Professional qualification or equivalent combination of training, short courses and experience within Facilities Management.
• Willingness to complete mandatory training and any departmental training/ further qualification
• Professional Qualification of Facilities Management Level 4
• Management Qualification e.g. ILM level 3 and above.

Skills

• Ability to follow instructions both verbal and written
• Good leadership management skills
• Good IT Skills
• Ability to work effectively as part of a team
• Able to use own initiative
• Any internal course information that can confirm the essential criteria.

Knowledge

• Knowledge and understanding of the National Standards of Cleanliness 2025.
• Understanding of Confidentiality.
• Demonstrates an understanding of Dignity and Respect.
• Understanding of Health and Safety
• Knowledge of performance monitoring, audit and quality assurance.
• Understanding of financial management including budgets and expenditure.
• Understanding of Information Governance
• Formal training in the use of Microsoft office packages
• Evidence of effective partnership working on a local/regional level

Experience

• Previous experience working with the public customers
• Previous experience in Facilities management.
• Previous experience in managing staff.
• Previous experience in managing budgets.
• Previous experience of managing change.
• Previous experience of working in a hospital healthcare care home environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.