Dispensing Optician Practice Manager job in Newmarket

Hakim Group; Newmarket; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused independent opticians in Newmarket is looking for a full-time Dispensing Optician Practice Manager. In this role, you will provide expert patient care and support a friendly team to deliver high-quality optical services. You'll manage complex prescriptions, guide patients through frames and lens choices, and foster a collaborative team atmosphere. This position is perfect for a qualified Dispensing Optician looking to make a meaningful impact in a supportive environment.

Benefits

Your birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to Simply Health

Cycle to work scheme

Qualifications

• Experience as a qualified Dispensing Optician.
• Ability to connect with patients and build trust.
• Strong communication and team leadership skills.

Responsibilities

• Provide personalized patient-first care.
• Guide patients through frame and lens choices.
• Manage complex prescriptions and ensure high-quality fittings.
• Support the team in resolving dispensing-related issues.

Skills

Patient-first care

Expert advice

Team management

Technical skills in optics

Education

Registered with the GOC or appropriate governing body

Job description

Dispensing Optician Practice Manager job in Newmarket

We’re a friendly, community focused, independent opticians where our people and our patients come first. As our new Dispensing Optician Practice Manager, you’ll be part of the leadership team supporting a close-knit group that values your skills, supports your growth, and encourages you to thrive. You’ll have the freedom to do what’s right for each patient and support our team to the highest standard, without the pressure of quick turnarounds or sales targets, so if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively – a role with us could be right for you.

With an Optometrist Director this small independent practice believes heavily in professional development for all. We are currently supporting team members with progression from Optical Assistant to qualified DO and from qualified DO to Optometrist. We have grown enormously in the last 4 years and have an exciting future ahead of us. With ambition and plans for both the clinical and dispensing side of the business.

We believe in good coffee and a well stocked sweetie drawer!

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Simply Health (claim cashback on healthcare purchases)
• Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance .

About the Role

We’re looking for a full-time Dispensing Optician Practice Manager to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish.

This role is perfect for someone who enjoys connecting with people, building trust with patients, and being part of a supportive, tight-knit team. You’ll have the time and freedom to do your job properly by providing honest, expert care. Working closely with the rest of the team, you’ll help create a smooth and positive experience for every patient who walks through the door.

As a qualified Dispensing Optician and experienced team leader, you’ll use your technical skills and product knowledge to recommend the best lens and frame options for each individual’s visual and lifestyle needs. You’ll take accurate measurements, ensure high-quality fittings, and manage complex prescriptions or adjustments with confidence., all while supporting the wider team to succeed. You’ll be on hand to support patients with queries or concerns, help the team resolve any dispensing-related issues, and contribute to the upkeep and organisation of the practice. Most importantly, you’ll be someone who takes pride in great service, and who brings warmth, care, and expertise to every interaction.

Additional Information:

• You must be registered with the GOC or appropriate governing body in order to apply for this role
• We have 2 consulting rooms
• We are a team of 6
• This role requires you to work 2 – 4 (negotiable)
• Our appointment times a re 30 – 60 minutes

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.