Customer & Trading Manager – Convenience Store Leader

Sainsbury’s Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail organization is looking for a Customer and Trading Manager - Convenience in the UK. The role involves overseeing store operations, ensuring superb customer service, and managing performance. Ideal candidates should have a background in line management and a passion for delivering results. This full-time position offers competitive rewards and a supportive work environment aimed at inclusivity.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and drinks for colleagues

Generous holiday entitlement

Pension matching up to 7.5%

Employee share scheme

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Proven track record in delivering exceptional customer service.
• Experience leading a team in a fast-paced environment.
• Strong operational leadership skills.

Responsibilities

• Manage the daily operations of the store.
• Ensure efficient and safe customer service.
• Oversee employee performance and manage schedules.

Skills

Line management experience

Customer service excellence

Operational leadership

Performance management

KPI achievement

Job description

A leading retail organization is looking for a Customer and Trading Manager - Convenience in the UK. The role involves overseeing store operations, ensuring superb customer service, and managing performance. Ideal candidates should have a background in line management and a passion for delivering results. This full-time position offers competitive rewards and a supportive work environment aimed at inclusivity.