Customer Service Representative

Copart, Inc.; Bristol; On-site; GBP 28,000; Full time

Job summary

A leading automotive services company in Bristol is seeking a Customer Service Representative to join their team. The role involves responding to a high volume of inbound and outbound calls, assisting customers with sales and return queries while performing necessary administrative duties. Candidates should possess excellent customer service skills and effective communication abilities. The company offers competitive salary, generous holiday allowance, health benefits, and various perks including a workplace pension and discounts.

Benefits

23 days of holiday plus bank holidays

Paid day to volunteer for charity

Healthcare Cash Plan

Contributory workplace pension

Shared purchase plan

Cycle to Work Scheme

Fitness and gym discounts

Life insurance

Exclusive discounts on purchases

Qualifications

• Excellent customer service skills and ability to handle high volume calls.
• Strong written and verbal communication skills required.
• Attention to detail and ability to multi-task are critical.

Responsibilities

• Respond to high volume inbound and outbound calls from customers.
• Assist members and private traders with sales and return queries.
• Perform administrative duties related to documentation and compliance.

Skills

Excellent customer service

Clear communication skills

Strong attention to detail

IT literate

Adaptable to fast-paced environment

Teamwork

Job description

Customer Service Representative page is loaded## Customer Service Representativelocations: GB Bristoltime type: Full timeposted on: Posted Todayjob requisition id: JR106972We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in **Bristol, BS10 7SF.**Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.The salary for this position is £27,668 per annum.**What we need from you...*** Excellent customer service* Great, clear communication skills, both written and verbal* Strong attention to detail* IT literate* Adaptable, with the ability to multi-task in a fast-paced environment* Able to work as part of a team**What we offer you in return…*** **Time For You**: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.* **Give Back**: Receive a paid day to volunteer for a charity of your choice.* **Health & Wellness:** Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services.* **Your Future:** Join our contributory workplace pension scheme for financial security.* **Investment:** Purchase shares in our global company at a discounted rate.* **Fitness & Health:** Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.* **Life Assurance:** Enjoy peace of mind with our life insurance coverage.* **Exclusive Discounts:** Access our deals hub for savings on everyday purchases and family activities.* **Goal Support:** Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.*Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.**At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.*