Customer-Focused Optical Assistant: Eyewear & Eye Care

The Boots Company PLC; Leeds; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading retail healthcare provider in Leeds is seeking an Optical Assistant to support the Boots Opticians team. The role involves assisting customers with eyewear solutions, supporting eye tests and managing related operational tasks. Ideal candidates will have a passion for customer care and a willingness to learn. The position offers comprehensive training through a 'Step Into Optics' program, along with various employee benefits including a flexible benefits scheme and career development opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye‑tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading retail healthcare provider in Leeds is seeking an Optical Assistant to support the Boots Opticians team. The role involves assisting customers with eyewear solutions, supporting eye tests and managing related operational tasks. Ideal candidates will have a passion for customer care and a willingness to learn. The position offers comprehensive training through a 'Step Into Optics' program, along with various employee benefits including a flexible benefits scheme and career development opportunities.