Crew Member - Hartlepool, Middleton Grange Shopping Centre - Full Time

McDonald's; Tees Valley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading fast-food franchise in Tees Valley seeks a Crew Member to deliver exceptional customer service in a dynamic environment. Responsibilities include preparing food, maintaining cleanliness, and providing friendly service. Ideal candidates should possess strong communication skills, be a team player, and maintain high energy while working efficiently. Join a committed team that values integrity, inclusion, and community, and enjoy competitive benefits like holiday pay and discounts.

Benefits

Holiday pay

Meal allowance

Employee discounts from top brands

Qualifications

• Friendly and helpful behavior is essential.
• Must have strong communication skills.
• Ability to work efficiently in a high-energy environment.

Responsibilities

• Provide fast and accurate service to customers.
• Maintain restaurant cleanliness and hygiene.
• Work collaboratively as part of the team.

Skills

Effective communication skills

Teamwork

High energy levels

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Benefits

• Holiday pay
• Meal allowance
• Employee discounts from top high street and online brands
• Much more...