Convenience Store Operations & Customer Leader

Sainsbury's Supermarkets Ltd; Aylesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket is looking for a Customer and Trading Manager for their Aylesbury Camborne Avenue Local Store. The role involves overseeing daily operations, managing a dedicated team, and ensuring excellent customer service. Candidates should show proven leadership in fast-paced retail settings, achieving KPIs, and addressing employee performance issues. The position offers a competitive salary starting from £30,450 along with various benefits including a discount card, annual bonus scheme, and a commitment to inclusivity.

Benefits

10% discount card for Sainsbury's after four weeks

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and other services

Qualifications

• Track record of delivering brilliant customer service and coaching colleagues.
• Experience in leading a team in a fast-paced, customer-facing environment.
• Operational leadership skills and responsibility for store operations.

Responsibilities

• Ensure the store runs smoothly and efficiently every day.
• Take responsibility for daily store operations and management.
• Manage team performance and resolve employee relations issues.

Skills

Customer service

Team management

Performance coaching

Operational leadership

KPI achievement

Job description

A leading UK supermarket is looking for a Customer and Trading Manager for their Aylesbury Camborne Avenue Local Store. The role involves overseeing daily operations, managing a dedicated team, and ensuring excellent customer service. Candidates should show proven leadership in fast-paced retail settings, achieving KPIs, and addressing employee performance issues. The position offers a competitive salary starting from £30,450 along with various benefits including a discount card, annual bonus scheme, and a commitment to inclusivity.