Contract Administrator

Glory Global Solutions (International) Limited; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading solutions provider is seeking a Contract Administrator based in Knutsford. The role involves managing contract administration, ensuring timely invoicing, and supporting the sales team. The ideal candidate will have strong organizational skills and excellent attention to detail, along with proficiency in Microsoft Office. Competitive benefits including private medical insurance and holiday allowances are offered.

Benefits

25 days' holiday a year

Competitive company pension scheme

Ongoing training and development

Private medical insurance

Dental insurance

Life assurance

Income protection scheme

Employee assistance programme

Employee Wellbeing events

Retail discounts portal

Qualifications

• Experience in a similar role would be advantageous.

Responsibilities

• Set up and maintain all maintenance contracts.
• Manage contract invoice process for key customers.
• Ensure accuracy in customers' information.
• Liaise with customers and internal departments daily.
• Maintain and update the customer database.
• Pro-actively renew contracts working with the sales team.

Skills

Analytical and process-oriented

Excellent communication skills

Organised and structured approach to work

Ability to adhere to tight deadlines

Team player

Excellent attention to detail

Microsoft Office skills

Power BI skills

Smartsheet skills

Excel skills

Education

GCSEs including maths and English

Job description

Contract Administrator

Department: Service - Contract Administration

Employment Type: Permanent - Full Time

Location: UK/Knutsford

Reporting To: Operations Manager

Description

To provide administrative support to the Company with regard to the Contract Management process. Working as part of a team to provide all necessary information.

Key Responsibilities

• Set up and maintain all maintenance contracts
• Manage contract invoice process – key customers are invoiced monthly / quarterly. Reconcile contract population with individual customers before invoicing and apply pro‑rata charges. Ensure all are invoiced in a timely manner and within monthly deadlines
• Working with other departments to ensure accuracy in customers' information and chargeable calls.
• Liaising with customers and internal departments daily.
• Maintain database – accurately adding and removing equipment as necessary
• Update database with Sales information – amend contracts as necessary
• Pro‑active in renewing contracts, working with the sales team to ensure continuous coverage of contracts.
• Ad‑Hoc invoices – invoice for chargeable works, larger customers require summary invoices, and other smaller customers are invoiced per event
• All invoices/spreadsheets/submissions to meet customer requirements to ensure invoices are accepted and paid promptly
• Monthly reconciliations to link into finance processes
• Year‑end reconciliations.
• Manage the day‑to‑day running of the customer database, ensuring all transactions are captured accurately and can be reconciled.
• Qualify the data in terms of integrity, accuracy and consistency
• Support the Sales Team with contract information

Skills, Knowledge & Expertise

Education Level:

• Experience in a similar role would be advantageous

Qualifications:

• GCSEs including maths and English desirable

REQUIRED SKILLS AND COMPETENCIES

• Analytical and process‑oriented
• Excellent communication skills, with the ability to influence others
• Organised and structured approach to work
• Able to adhere to tight deadlines and manage changing priorities
• Team player
• Excellent attention to detail
• Microsoft Office skills
• Power BI skills desirable
• Smartsheet skills
• Excel skills
• Outstanding grasp of information technology concepts and processes
• Ability to organise and process large amounts of data efficiently

Job Benefits

• 25 days' holiday a year with the opportunity to buy up to five additional days
• Competitive company pension scheme
• Ongoing training and development
• Private medical insurance for all employees (enhanced membership can be purchased for other family members)
• Dental insurance for all employees
• Life assurance
• Income protection scheme
• Employee assistance programme
• Employee Wellbeing events and Mental Health First Aiders
• Employee My Benefits portal offering extensive retail discounts