Content Designer

Pembrokeshire Nature Partnership; Wales; On-site; GBP 28,000 - 32,000; Full time

Job summary

A local government organization in Wales is seeking a skilled Content Designer to lead the creation of user-centered content for public services. The ideal candidate will collaborate across teams, ensuring digital content is clear and meets accessibility standards. You will use analytics and user feedback to inform your work. This fixed-term position offers a salary between £28,142 and £31,022 for 37 hours a week. Join us to make a significant impact on how we communicate with our community.

Benefits

Flexible working arrangements

Development opportunities

Impact on public services

Qualifications

• Experience in content design, ideally within the public sector.
• Strong communication and collaboration skills.
• Ability to translate complex information into plain English.
• Familiarity with content management systems and prototyping tools.
• Understanding of accessibility standards and GDS guidelines.
• Experience using data and user research to improve content.

Responsibilities

• Write and iterate content on the website and intranet.
• Collaborate with service areas to improve digital communication.
• Use analytics and user feedback to inform content decisions.
• Ensure content meets accessibility and Welsh Language standards.
• Publish content using a content management system.

Skills

Experience in content design

Strong communication skills

Ability to translate complex information

Familiarity with content management systems

Understanding of accessibility standards

Experience using data for improvements

Job description

Salary Grade 6 - £28,142 - £31,022

Contractual hours 37

Basis Fixed Term

Job category/type ICT

Job reference REQAA6916

Content Designer - Fixed Term until 03/03/2028.

We are seeking a skilled and motivated Content Designer to lead the creation of high quality, user-centred content across pembrokeshire.gov.uk and our corporate intranet. This is a fantastic opportunity to help shape how we communicate with residents, businesses, and staff, ensuring our digital services are clear, accessible, and aligned with government standards.

Key responsibilities

• Write and iterate content on pembrokeshire.gov.uk and our intranet.
• Collaborate with service areas to improve digital communication and user journeys.
• Use analytics, user feedback and research to inform content decisions.
• Ensure content meets accessibility and Welsh Language standards.
• Publish content using a content management system and SharePoint 365.

What we are looking for

• Experience in content design, ideally within the public sector.
• Strong communication and collaboration skills.
• Ability to translate complex information into plain English.
• Familiarity with content management systems and prototyping tools.
• Understanding of accessibility standards and GDS guidelines.
• Experience using data and user research to improve content.

Why join us?

You will be part of a collaborative team driving innovation in public services. We offer flexible working arrangements, development opportunities, and the chance to make a real impact across the organisation.

Apply now to help shape the future of digital services in Pembrokeshire. Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.

Applicants should ensure they have the right to work in the UK before applying for a vacancy. Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK.

Guidance Note: Use of AI and Accuracy of Information

• We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicants full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
• Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
• By submitting this application, you confirm that all content provided is accurate and submitted in good faith.

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Councils Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.

This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

• Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing .
• Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing .
• Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
• Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.