Conference and Banqueting Manager

New Forest Hotels PLC; New Forest; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel in the New Forest is seeking a Conference and Banqueting Manager to oversee all operations for events. You will manage client relations, lead the C&B team, and work closely with internal departments to ensure successful execution of gatherings and celebrations. Ideal candidates will have experience in a similar role, excellent leadership skills, and a passion for hospitality. The position offers competitive salary and training opportunities in a beautiful location.

Benefits

Competitive salary and service charge

Staff discounts across hotel services and F&B

Training and development opportunities

Qualifications

• Previous experience in a similar role within a 4 or 5-star hotel or event venue.
• Excellent leadership and organisational skills.
• Outstanding communication and client management abilities.

Responsibilities

• Manage and oversee all conference and banqueting operations.
• Liaise with clients to understand their needs.
• Train and motivate the C&B team.

Skills

Leadership

Organisational skills

Communication

Client management

Calm under pressure

Job description

Are you passionate about delivering exceptional events and creating unforgettable guest experiences? We are seeking a dynamic and experienced Conference and Banqueting Manager to join our beautiful manor house hotel set in the heart of the New Forest.

About Us

Set in a stunning location in one of the New Forest's loveliest villages, our hotel is renowned for its tranquil charm, impeccable service, and versatile event spaces. From elegant weddings and private dining to corporate retreats and bespoke conferences, we pride ourselves on offering a first‑class experience in a stunning natural setting.

The Role

As Conference and Banqueting Manager, you will work closely with our experienced sales team to coordinate and execute our events. This is a hands‑on position where you'll be the point of contact with clients and internal teams to ensure every detail is delivered to the highest standard—from intimate gatherings to grand celebrations. You will be the face of the hotel on these special occasions, ensuring the team is delivering outstanding experiences.

Key Responsibilities

• Personally manage and oversee all conference and banqueting operations.
• Liaise with clients in the lead up to their event to understand their needs and exceed expectations.
• Lead, train, and motivate the C&B team to deliver exceptional service.
• Coordinate with the kitchen, front of house, and events team for seamless delivery.
• Maintain high standards of cleanliness, presentation, and health & safety.

About You

• Previous experience in a similar role within a 4 or 5‑star hotel or event venue.
• Excellent leadership and organisational skills.
• Outstanding communication and client management abilities.
• A passion for hospitality and delivering memorable experiences.
• Flexible, hands‑on, and calm under pressure.

What We Offer

• Competitive salary and service charge.
• Staff discounts across hotel services and F&B.
• Training and development opportunities.
• A supportive and friendly team in a breathtaking location.

Ready to bring your expertise and creativity to a leading hotel in one of the UK’s most beautiful regions?

Apply now and be part of something special.