Client Support & Sales Admin Specialist

HR GO Driving; Yeovil; On-site; GBP 28,000 - 30,000; Full time

Job summary

A dynamic ecommerce and retail packaging firm in Yeovil seeks a Client Support Executive. This role involves managing customer queries, supporting the Sales Director with scheduling and communications, and processing sales orders. The ideal candidate should possess strong negotiation skills and a customer-centric attitude while demonstrating proficiency in tools such as Microsoft 365 and Google Sheets. Benefits include 23 days holiday, free parking, and a pension scheme.

Benefits

23 days holiday plus Bank holidays

Free Parking

Pension

Paid Lunch

Qualifications

• Strong communication skills with a warm and friendly tone.
• Ability to manage customer queries effectively.
• Proactive attitude with high resilience to obstacles.

Responsibilities

• Monitor emails and manage the Sales Director's diary.
• Organize travel and itineraries as required.
• Process sales orders and manage customer relationships.
• Maintain databases and filing systems.

Skills

Customer relationship management

Negotiation skills

Query management

Objection handling

Sales process knowledge

Tools

Microsoft 365 Business Central

Smartsheet

LinkedIn

Google Sheets

Excel

Job description

A dynamic ecommerce and retail packaging firm in Yeovil seeks a Client Support Executive. This role involves managing customer queries, supporting the Sales Director with scheduling and communications, and processing sales orders. The ideal candidate should possess strong negotiation skills and a customer-centric attitude while demonstrating proficiency in tools such as Microsoft 365 and Google Sheets. Benefits include 23 days holiday, free parking, and a pension scheme.