Claims Handler - Motor

Prima Assicurazioni; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading insurance company in Manchester is looking for a candidate to work in a high-volume call center handling First Notice of Loss (FNOL) calls specifically for motor vehicle claims. Applicants must have experience in a metrics-driven environment and be able to commute 5 days a week. This position requires managing stressful calls while maintaining data accuracy.

Qualifications

• Experience in a high-volume, metrics-driven call center environment.
• Ability to handle emotionally stressful calls.
• Flexibility to commute to Central Manchester 5 days a week.

Responsibilities

• Handle First Notice of Loss (FNOL) calls for motor vehicle claims.
• Meet defined metrics for call handle time and data accuracy.

Job description

Claims - UK

Do you have any direct experience taking First Notice of Loss (FNOL) calls, specifically for motor vehicle claims? ✱

• Yes
• No

If NO, what experience do you have in a high-volume, phone-based environment that involves data collection and emotional/stressful calls?

• Yes
• No

This is a high-volume call center role with defined metrics for call handle time and data accuracy. Are you used to working in a highly structured, metrics-driven environment? ✱

• Yes
• No

This is an predominantly office based role in Central Manchester, are you able to commute 5 days per week including some weekends? ✱

• Yes
• No

Right to Work - ENG

Do you have the right to work in the countries mentioned in the job description? ✱

• Yes
• I would need support from the employer
• No

If YES, what kind of visa or work permit allows you to work in these countries? ✱

How did you find out about our vacancy? ✱

• LinkedIn
• Indeed
• Other job boards
• Job Fair
• Invited to an inhouse event
• University website
• Prima's website
• Contacted by the Talent Acquisition Team
• Word of mouth
• Instagram
• Joinrs
• Codemotion
• Re:connect
• Lambda World
• RustLab

If you selected the university website, a job fair or an internal event as your source, please specify which one.

Additional information

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