Claims Handler: Detail-Driven and Customer-Focused

Ardent Advisors, LLC; Harefield; On-site; GBP 28,000 - 32,000; Full time

Job summary

A family-owned insurance firm in the UK seeks an experienced Insurance Claims Handler. This role involves managing claims from start to finish, ensuring fairness and accuracy, while providing excellent customer service. The ideal candidate will have strong analytical and problem-solving skills, alongside relevant qualifications. This position offers a competitive salary and various perks, including healthcare and an employee benefits program.

Benefits

Competitive salary

Pension

Healthcare

Holiday allowance starting at 24-26 days

Employee discounts through Clancy Xtras

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Minimum GCSEs required, A-levels or degree preferred.
• Professional qualifications like CII are advantageous.
• Experience in insurance or claims handling beneficial.

Responsibilities

• Manage insurance claims from notification to resolution.
• Investigate claims and make informed decisions.
• Negotiate settlements and maintain customer updates.
• Identify and escalate potential fraudulent activities.
• Maintain organized records and propose process enhancements.

Skills

Analytical skills

Problem-solving

Communication

Negotiation

Attention to detail

Empathy

Resilience

Education

GCSEs or equivalent

A-levels or degree preferred

CII professional qualifications

Job description

A family-owned insurance firm in the UK seeks an experienced Insurance Claims Handler. This role involves managing claims from start to finish, ensuring fairness and accuracy, while providing excellent customer service. The ideal candidate will have strong analytical and problem-solving skills, alongside relevant qualifications. This position offers a competitive salary and various perks, including healthcare and an employee benefits program.