Car Park Patrol Officer

Testvalley; Andover; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local council organization in Andover seeks a Council representative to provide excellent customer service while patrolling car parks and ensuring compliance with parking regulations. The ideal candidate will have a can-do attitude, excellent communication skills, and the ability to work both independently and as part of a team. This role includes generous benefits such as a holiday allowance and ongoing development opportunities, making it an excellent opportunity for those looking to make a positive impact.

Benefits

Generous holiday allowance

Continuous learning opportunities

Complimentary on-site parking

Discounted access to leisure facilities

Comprehensive benefits pension scheme

Qualifications

• Can-do attitude; a team player who thrives in a collaborative environment.
• Excellent customer-service skills and ability to work independently.
• Eager to learn and adept at building rapport with others.

Responsibilities

• Patrol car parks and ensure compliance with parking regulations.
• Maintain ticket machines and other equipment.
• Engage with the public, providing excellent customer service.
• Defuse potential conflicts while maintaining a professional demeanour.

Skills

Customer service skills

Team collaboration

Conflict resolution

Job description

Salary

£26,574 - £28,155 pro rata per annum (Grade 4 1 - 4 3)

Working Hours

22.5 hours – 3 days per week – 8:15am to 4:15pm (30‑minute lunch break). Working days are set as part of a working rota, which includes Saturdays.

Location

Test Valley, Andover and Romsey.

About the Role

As a Council representative, you will engage with the public, providing excellent customer service and communication skills while patrolling our car parks, ensuring compliance with parking regulations, and keeping ticket machines in optimal condition.

Responsibilities

• Patrol car parks and ensure compliance with parking regulations.
• Maintain ticket machines and other equipment.
• Engage with the public, showcasing excellent customer service and communication skills.
• Defuse potential conflicts while maintaining a professional demeanour.

Qualifications

• Can‑do attitude; a team player who thrives in a collaborative environment.
• Excellent customer‑service skills and ability to work independently.
• Eager to learn, adept at building rapport with others, and committed to following established procedures.

Benefits

Generous holiday allowance, continuous learning and development opportunities, complimentary on‑site parking, discounted access to leisure facilities, and a comprehensive defined benefits pension scheme.

Background Check

Being a role involving direct contact with the public, this position is subject to a Standard DBS Check.

Contact

• If you would like an informal chat about the role, please call Lynsey Tolley, Interim Parking Manager, on 01264 368937.
• Closing date for applications – Sunday 25th January 2026 – Midnight.