C(E)TR Expert by Experience

Transformationunitgm; Fulbourn; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading health and social care organization in Fulbourn is seeking an Expert by Experience to join C(E)TR panels, providing insights based on personal experiences with Mental Health, Learning Disabilities, or Autism. The ideal candidate will help improve care services through collaboration with clinical reviewers. This role does not offer employee status but provides flexible hours and opportunities to contribute meaningfully to health care improvements.

Benefits

Flexible working

Opportunities to influence care services

Qualifications

• Must bring personal experience of Mental Health, Learning Disability, or Autism.
• Experience in supporting someone as a carer or advocate is a plus.
• Able to communicate directly with service users and their families.

Responsibilities

• Join C(E)TR panels as an Expert by Experience.
• Help review care, education, and treatment in hospital settings.
• Work alongside a clinical expert and provide insights.

Skills

Communication skills

Ability to reflect on findings

Flexibility in approach

Job description

Main area Expert by Experience Grade N/A Contract Fixed term: 3 years (session by session) Hours

• Flexible working
• Other

As and when required Job ref 310-CORP-7600923

Employer Cambridgeshire and Peterborough NHS Foundation Trust Employer type NHS Site Elizabeth House, Fulbourn Hospital Town Fulbourn Salary £250 pay by review Salary period Session by session Closing 28/01/2026 23:59

C(E)TR Expert by Experience

N/A

Job overview

Become an Expert by Experience – Share Your Voice and Help Shape Better Care

We are seeking individuals with lived experience of Mental Health, Learning Disability and/or Autism (MHLDA) inpatient settings, or those who have supported someone as a carer or advocate. This role is not suitable for anyone currently receiving inpatient care.

You will join Care, Education and Treatment Review (C(E)TR) panels as an Expert by Experience (EbyE), working alongside Clinical Reviewers and the Delegated Chair to review a person’s care, education (if under 18) and treatment in hospital settings. Your insight may come from personal experience as someone with a learning disability and/or autism, or as a family member or carer for someone who uses services, where the system is challenged by complex care needs.

Experts by Experience bring a vital perspective to ensure reviews reflect lived experience, promote accessibility and reasonable adjustments, support communication with the person and family, and uphold equality, diversity and human rights.

Reviews take place over one day, with some preparation beforehand. After the review, you will help check the final report for accuracy. Ongoing involvement is not expected.

If you are passionate about improving services and ensuring people’s voices are heard, we would love to hear from you.

Main duties of the job

You will not have employee status.

Care, (Education) and Treatment Review (C(E)TRs) provide the opportunity that the care and treatment are effective and that they are supported to leave hospital as soon as possible. This is through key lines of enquiry (KLOE) and subsequent recommendations.

C(E)TRs are carried out by an independent panel of people. This includes a commissioner who funds the person’s care (‘Chair’ – or a person delegated on behalf of East of England PC), an expert by experience (EbE), who is an autistic person or a person with a learning disability or a family carer with lived experience of services. The panel also includes a clinical expert who is qualified to work in health & care.

The East of England Provider Collaborative (EoEPC) includes six NHS trusts delivering specialised mental health and learning disability, autism inpatient care.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children’s, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Be involved as a member of the C(E)TR team and follow rules about C(E)TRs - before, during and after.
• Attend induction training and other specific training/workshops identified.
• Follow all appropriate policies and procedures of Lead Provider Collaborative.
• Take responsibility for their own personal safety, wellbeing, and that of others in both clinical and non-clinical settings.
• Support the C(E)TR team to understand if the service user:
  • Is safe?
  • Is getting good care and treatment now?
  • Has plans for the future?
  • Needs to be in hospital for their care and treatment?
• An Expert by Experience may also be asked to take part in:
  • Consultations, events and to provide feedback
  • Support the development of quality and evaluation tools

Person specification

Experience

• Bring personal experience of either: • Being a person with a learning disability and/or autism who is a service user OR • Being a carer for someone who uses services for people who present with additional needs including a mental health need. This can be either as an inpatient or supported in the community
• Bring personal experience of working with services, commissioners or providers to enable discharge from hospital and I or developing support to live in the community.

Skills & Abilities

• Be able to communicate directly with people who use services and their families in a range of ways.
• Be able to recognise what good practices and services look like.
• Be able to directly question issues and practices

Personal attributes and conduct

• Be flexible in approach and solution focused.
• Be able to reflect on findings and thoughts as part of a team.
• Be prepared to accept support in carrying out a thorough and focused review and in reaching a shared outcome/agreement
• Have an understanding and experience of person-centred approaches and how this shape people's care and support.
• Have an understanding of confidentiality and its importance
• Have an understanding about what good support looks like in the community.

Physical and additional requirements

• Be able to travel to Reviews (with or without support)
• If attending a virtual Review, access to a laptop with internet connection in a private and confidential environment, being mindful of the fact that confidential patient information is being verbally discussed.
• Be able to communicate using email, & phone to communicate (with or without support)

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children’s community services in Peterborough;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity .

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Natalie Ayliffe Job title Learning Disabilities and Autism Project Manager Email address [e-mail]