Business Support Officer Level 2

Making Manchester Sa; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Manchester is seeking a Business Support Officer to provide high-quality administrative support. The role includes managing workloads and sensitive information while ensuring effective communication with stakeholders. Candidates should have strong administrative skills and proficiency in Microsoft Office. This permanent full-time position offers generous holidays and a robust pension scheme.

Benefits

Generous holiday allowance

Local government pension scheme

Enhanced parental leave

Learning and development opportunities

Health and wellbeing support

Qualifications

• Proven track record in administrative roles.
• Ability to work independently and take initiative.
• Experience managing sensitive information.

Responsibilities

• Deliver high-quality administrative support including minute-taking.
• Manage and prioritise workload effectively.
• Maintain confidentiality and handle sensitive information.

Skills

Strong administrative skills

Minute-taking skills

Proficient in Microsoft Office

Excellent verbal and written communication

High attention to detail

Job description

Overview

Business Support Officer (Level 2) – Manchester City Council, Adult Safeguarding Services and Senior Management Support. Role based between Town Hall Extension and Alex House, 35 hours per week, permanent full‑time.

Key Responsibilities

• Deliver high‑quality administrative support, including minute‑taking, document preparation and data entry.
• Manage and prioritise workload effectively, responding flexibly to the needs of the service.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Communicate effectively with a wide range of internal and external stakeholders.

Essential Skills and Experience

• Strong administrative and minute‑taking skills with a proven track record.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) with excellent keyboard skills.
• Excellent verbal and written communication.
• Ability to work independently, make sound judgments and take initiative.
• High attention to detail and accuracy.
• Ability to maintain strict confidentiality and manage sensitive information.

Benefits We Offer

• Generous holiday allowance – up to 26 days plus bank holidays, increasing to 31 days after five years.
• UK local government pension scheme with life cover.
• Enhanced parental and carers leave.
• Wide range of perks and discounts (shops, holidays, cycle‑to‑work scheme, flu jabs, eye tests).
• Learning and development opportunities, workshops, training and apprenticeships.
• Commitment to health and wellbeing support.
• Up to 3 days paid volunteering leave.

Inclusivity

Manchester City Council is a Disability Confident Employer. We welcome applications from all backgrounds and provide accessible interview adjustments and assistive tools where required.

Application Notes

Successful candidates must provide evidence of the right to work in the UK and may be required to provide references, a DBS check, and proof of right to work. The role is not eligible for sponsorship.

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