Business Support Assistant

Tapinoo LLC; Galashiels; On-site; GBP 24,000 - 26,000; Full time

Job summary

A local government entity in Galashiels is seeking a Business Support Assistant to provide essential administrative support to Team Leaders and Social Work professionals. The role involves taking minutes, answering calls, and using various applications to facilitate communications. Candidates must have at least 3 Standard Grades including English. This temporary position offers an hourly rate of £13.26 to £13.96, with a contract until June 2026.

Qualifications

• Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English.

Responsibilities

• Provide administration support to Team Leaders and Social Work professionals.
• Take and distribute meeting minutes.
• Monitor team mailboxes and complete SBC applications.

Education

3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Job description

Job Details

• Grade: 4A
• Hourly Rate: £13.26 - £13.96
• Salary: £24216.08 - £25493.58 per annum
• Hours: 35
• Contract Duration: Temporary until 30th June 2026, or earlier return of the post holder

Role Purpose

We are excited to offer an opening for a Business Support Assistant - This is a fantastic opportunity for someone who is looking for a challenge working in a fast-paced environment where no two days are the same. As a Business Support Assistant, you'll provide administration support to the Team Leaders, and other Social Work professionals, along with partner agencies such as Education, Police and Health. Your day-to-day tasks will include:

Responsibilities

• Telephone Answering
• Letter typing and distribution
• Minute taking and distribution
• Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
• Processing Police Concern Forms & Inter-Agency Referral
• Being first point of telephone/email contact to the public and Professionals
• Monitoring of Team mailboxes
• Completing Mosaic tasks
• Processing of invoices
• Working closely with the Social Work staff

Essential

• Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Informal Enquiries

Informal enquiries may be made to Helena Sharpe by telephone on or by email at

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.