Business Support Administrator

Claire Plais - Domitille Vielle; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global inspection company seeks a Building Control Support Administrator in Manchester to provide vital administrative support in the Building Control team. You will manage projects, liaise with clients and contractors, and ensure compliance with procedural standards. Ideal candidates should have proven administration experience, strong communication skills, and proficiency in Microsoft Office, along with a minimum of GCSEs in Mathematics and English. This position offers flexible working arrangements and a range of employee benefits, including extensive holiday options and pension contributions.

Benefits

25 days holiday + 8 bank holidays

Flexible/Home Working

Combined employee/employer pension contributions of up to 12%

Flexible benefits scheme including health cover

Health and Wellbeing Support

Qualifications

• Strong ability to handle confidential information securely.
• Skills in prioritising tasks and managing workload effectively.
• Ability to work independently and as part of a team.

Responsibilities

• Manage Building Control projects from appointment to certification.
• Prepare and manage documentation for projects.
• Liaise with clients and contractors regarding applications.
• Support internal training events and office management duties.

Skills

Proven administration experience

Strong interpersonal skills

Effective communication

Proficiency in Microsoft Office

Excellent customer service

Education

Minimum of GCSEs in Mathematics and English

Tools

Deltek or similar systems

Job description

Building Control Support Administrator

Location: Manchester

Bureau Veritas is seeking a highly organised and proactive Business Support Administrator to join our Building Control team in the UK. This role is vital in ensuring our operations meet both statutory obligations and internal business standards. You’ll work closely with the Business Support Manager and technical teams to support project delivery, client communications, and administrative processes.

Key Responsibilities

• Set up and manage Building Control projects using Deltek, from initial appointment to final certification
• Ensure accurate project details including site inspection office, Local Authority, and fee recipient
• Prepare and manage documentation such as fee proposals, legal notices, inspection reports, and consultations
• Generate reports to support management and technical teams with performance tracking and reminders
• Liaise with clients, architects, engineers, and contractors regarding Building Regulation applications
• Provide administrative support across the business unit and wider Bureau Veritas UK network
• Maintain ICT systems, databases, and document management platforms
• Log site inspections and update project records for the surveying team
• Handle incoming calls and enquiries professionally and efficiently
• Assist with complaint handling and ensure responses are logged per company policy
• Prioritise and manage incoming emails and post for the business unit
• Support internal training events, team briefings, and office management duties
• Attend and assist with internal and external meetings
• Ensure compliance with Bureau Veritas procedures, including SOPs and KPIs
• Collaborate with the commercial team to ensure accurate invoicing and contract management
• Support debt recovery efforts and provide training to new staff on administrative processes
• Undertake other duties as reasonably required

Experience and Skills

You should have proven administration experience, strong interpersonal and communication skills, and the ability to handle confidential information securely. Excellent customer service and proficiency in Microsoft Office are essential. You’ll need to be able to prioritise tasks, manage your workload effectively, and work well both independently and as part of a team.

Desirable qualifications include knowledge of Deltek or similar systems, a minimum of GCSEs in Mathematics and English, and experience in the construction sector or a similar administrative role.

Benefits

• 25 days holiday + 8 bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days.
• Combined employee/employer pension contributions of up to 12%
• Flexible/Home Working
• Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, Gym Flex, Tec scheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
• Health and Wellbeing Support through Mental Health First aiders, Employee Assistance programme & Smart Health services
• Working for an Industry leading global Inspection company certified as a UK Top Employer for the last nine years in a row.

We are a global leader in testing, inspection and certification, supporting the UK’s construction sector with integrity, innovation and expertise. Join us and be part of a team that values empowerment, collaboration and continuous improvement.