Business Risk Manager

Direct Line Group; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

An insurance company is seeking an individual to oversee and manage operational risk, contributing to risk profiling and management processes. The candidate should have experience in risk assurance assessments, strong analytical skills, and be effective in communication. The position supports an evolving risk management framework in a flexible work environment.

Benefits

9% employer contributed pension

50% off home, motor and pet insurance

Employee discounts and cashback

Enhanced parental leave

Qualifications

• Experience of conducting thematic risk assurance assessments.
• Strong report writing skills.
• Ability to present complex subjects simply.

Responsibilities

• Support oversight of operational risk and internal control management.
• Engage in governance activities to ensure effective risk decisions.
• Contribute to Executive and Board risk reporting.

Skills

Risk Awareness

Analytical Thinking

Communication

Curiosity

Job description

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DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of DLG or thinking about joining us, you’ll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

What you’ll be doing:

Reporting to our Head of Business Risk, you’ll support through providing Group oversight of operational risk and internal control management, including risk reporting, monitoring our risk profile – while staying on top of developments and changes as they happen (both internally and externally!)

• Oversee Operational Risk through review and challenge of risk profiles, KRIs, events, and management actions, ensuring findings and recommendations are agreed and delivered.
• Contribute to assessment of overall Risk Profile vs Risk Appetite, considering internal and external developments.
• Support maturing of Risk Appetite application by enhancing directorate-level risk and control assessments, including KPI/KRI/KCI methodologies.
• Identify opportunities to digitise and automate risk management processes to improve efficiency and value.
• Collaborate with 1LOD to ensure out-of-appetite risks have action plans in place, monitored via effective governance.
• Highlight areas for potential formal Risk Assurance to the Head of Business Risk.
• Promote a risk-aware culture across the Group and lead by example.
• Support implementation and ongoing coordination of quarterly RCSA, including transition from the annual IRCA.
• Help develop and maintain policies, standards, templates and tools related to Operational Risk.
• Engage in governance activities to ensure they support sound and proportionate risk decisions.
• Maintain strong working relationships across all three lines of defence to reduce silos and enable cross-functional insight.
• Contribute to Executive and Board risk reporting (e.g. CRO Report, ORSA, Annual Report & Accounts).
• Support refresh of Emerging and Top Risk assessments, including cross-business engagement.
• Assist with effective operation of the Operational Risk Committee and Risk Management Committee – including scheduling, agenda setting, and high-quality papers that drive meaningful debate.
• Regularly contribute to governance papers and commentary to ensure the operational risk profile is clear, aligned, and understood across levels.

Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in our London Riverbank House office.

What you’ll need:

• Awareness of the balance between risk, control and growth
• Curiosity and passion for generating new ideas
• Experience of conducting thematic risk assurance assessments
• Strong report writing skills and an ability to present complex subjects simply

We recognise we wouldn’t be where we are today without our colleagues, that’s why we offer excellent benefits designed to suit your lifestyle:

· 9% employer contributed pension

· 50% off home, motor and pet insurance plus free Green Flag breakdown cover

· Additional optional Health and Dental insurance

· Buy as you earn share scheme

· Employee discounts and cashback

· Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

Life in Finance, Risk, Audit and Actuarial

Our Finance, Risk, Audit and Actuarial teams turn complex challenges into clear solutions. They bring analytical thinking and specialist knowledge to everything from financial planning to risk management, helping to create a secure and well-prepared future for DLG and its customers.

Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live – and supporting you with the things that matter both in and outside work.

01

The Basics

Holidays

22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days

Pension

Company contributions of 9% of your salary towards your pension

Income protection

Income protection on 50% of your salary for 5 years

Life assurance

Life assurance cover at four times your salary

02

Discounts

Breakdown cover

Free Green Flag breakdown cover

Insurance

50% off Direct Line Group products in Motor, Home and Pet insurance when you’re named on the policy

Shopping

Discounts and cashback savings across hundreds of other well-known brands

03

Flexibility

Flexible benefits scheme

Adjust your income protection, life assurance, and benefits package through our flexible benefits scheme

Salary sacrifice

Salary sacrifice scheme for fully electric and plug-in hybrid cars, andfor private dental and medical cover

Parental leave

Enhanced maternity, paternity, shared parental, and emergency dependant leave

04

Wellbeing

Employee Assistance Programme

Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice

Mental health first aid

Trained mental health first aiders (MHFA) for support whenever you need it

Volunteering opportunities

Volunteering opportunities through our partnership with Neighbourly

Donation matching

Up to £50 a month to match any contributions you make to your local community

OUR PEOPLE

What our people are saying in Finance, Risk, Audit & Actuarial

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There’s a lot of collaboration in high-pressure environments because you need those different opinions in order to get things done.

The work is so dynamic and ever evolving. You might not think that from insurance but there’s a strong focus on adapting to new challenges.

I feel like I’m in charge and in control of my work. My opinion is valid, I can speak up, and challenge opinions.

It’s a great business and a great opportunity and full of great people who really want to get things done.

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